3 stars because it’s Covid and things are tough to begin with. The atmosphere was great and everything else was not. In the end it was not worth what we paid, but the prices were reasonable to begin with. It started with watered down drinks. Even the tea part of my captain tea was water! We went to Roadhouse 23 because that DAY I heard a commercial on the radio for prime rib dinner -which they weren’t serving. It ended with our appetizer coming out after our dinner which also took over an hour to arrive. The portions were definitely on the small side, although cooked well. They were clearly having a rough night -as the owner told us there was a calllout. (Which I feel is unprofessional because the customer shouldn’t pity the business) I watched a man wait over 10 minutes at the bar for a PICKUP. I’ll direct this next part directly to you, Jeff. I understand you don’t know what to expect in covid dinning, however, if there is a call out and you don’t know how to wait on tables, you have to call someone else in. If they need help in the kitchen, as the owner you should be 100% prepared to jump in and assist. If your wife -I assume- doesn’t know how to make drinks, you MUST hire a bartender. Owning a restaurant is a huge privilege; it’s more hard work than profit. Also, please don’t tell us you were trying to give the other couple free steaks while we paid full price. Our favorite thing about Oneonta is the unique small restaurants it offers. As a couple we are extremely understanding and patient in this college town. We love supporting locals, but at this point I would say it is not worth the...
Read moreOrdered a diner meal for 13.99 that comes with French fries, asked to "up grade" French fries to loaded fries expecting to pay 2 or 3 dollars more but was charged FULL price for loaded fries listed on the menu(5.99) plus FULL price for my meal WITH OUT an order of fries that should have come with it... even brought it up to the owner only for him to say "no thats right" ....I am just flabbergasted they think that's right! We won't eat there again, nor recommend anyone eating there. The menu is short and bare bones, pretty much a sandwich/ burger menu, fish and chips... burgers are dripping with grease/oil.... fish (haddock) was fried to the point of being hard, and BLT...
Read moreWhen you order food while dining out you hope the main course at least is satisfying. But when the chef is passionate you get more than that. My experience after many ( not just once) times ordering is that the sides themselves are good enough to make you want more. This from a tavern making dinners better than many restaurants. How many times will you say i could eat a dinners worth of vegetables they are that good. And then the steak or whatever main course you order is better than most. Some of the best dinners out are from...
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