The Farmer's Grind — Restaurant in Town of Lewisboro

Third strike for this place. Being local, wanting to support small businesses, and often finding myself at Copia led me to frequent The Farmer’s Grind. That being said, it’s tough to endorse. My first visit during summer months went in for an iced tea and sandwich. Was told they “were out of iced tea”, odd since it’s tea and water but ok. Not to mention the multitude of elaborate coffee beverages they serve which seem to be readily available. A few weeks later, pop back in for a beverage and snack to go. Told for the second time, they’re “out of iced tea” by the teenage barista who didn’t care if I lived or died with an apathetic glare. She seemed annoyed I wasn’t ordering something more elaborate and when I asked a question about a sandwich on the board I was met with curt, one word answers. So first trip I give the benefit of the doubt, but second time I’m wondering why they can’t seem to handle the demand for something simple like iced tea. No frills, just make an extra pitcher and have it on hand. I proceed to buy a bottled tea instead and a sandwich. $21.00 for a turkey sandwich and bottled tea. Now I am not laboring under an falsehood that are neighborhood is inexpensive by any means, but this was more than pricey for what I got. The attitude of the barista further coloring the experience in a negative way. For some stupid reason, I stop in a third time maybe a month or so down the road. I’m going to Copia and it’s early in the day so thinking there’s no way there will be an iced tea shortage. Once again am told they’re out of iced tea by the less than enthused barista side chatting with her coworkers while begrudgingly taking my order. Now I’m starting to think maybe they don’t make much because this place is more about selling the fancy lattes and fraps. This was my last time. I want to love this place but you simply can get better service, same food at several other places in the area and the holy grail, which is apparently black iced tea! :) I took my business to Kitchen Table, Breads n Bakes,...

I want to give you 5 stars but the $10 credit card limit is frustratingly dumb and unattractive... and against the direction of the market. Everywhere takes small payments by card/Apple Pay these days - large and small businesses. I drove there for a coffee and a cookie, only for my business to be turned away. I didn't want to be forced to buy things I didn't need to be lucky enough to get my coffee.

Gotta say... There was a (no doubt, unintended) arrogance to it and I really didn't like the way that made me feel. Venmo, Paypal etc are other options but it's 2021 and you should never dismiss someone who's come to support your business. Ever.

But I will say the food, coffee, cakes, sandwiches etc are really very good. The location is lovely. I hope you'll listen.

UPDATE:

Sadly you’re missing the point(s). You’re discriminating against people visiting alone as fewer people carry cash these days as most places from an independent coffee shop to CVS take cards / Apple Pay etc. You need to know what your customers want and give it to them. Not tell them they’re wrong. And never ever refuse service to a customer. I bet the majority of your customers pay by card. (They do in our businesses). Be ahead of the trend,...

This place is cute and the food I have tried is really tasty, but super expensive for what you get. I came in a few times looking for some Gluten Free coconut and dark chocolate treats they used to carry before the pandemic, but they stopped carrying them. So I tried some other gluten free cookies, which were ok but nothing special for what I paid for the cookies The next time I come in to buy some cookies there were three girls working and one customer with a baby. I stood there for ten minutes and not one of the other two girls, who were talking to each other, bothered to help me. Honestly all I wanted to do was buy my treats at 9am in the morning and leave. But after ten minutes I politely put the cookies back and left. I refuse to go back because they need to train these employees not to let customers stand in line when they off gossiping about something off to the side of...