WORST DINNING EXPERIENCE I'VE "E V E R" HAD (see my other reviews, most are 5 stars, this is a 0 star) We sat for 25 minutes with no server even acklodging us. I finally ask some one if our section was closed or something ? About 5 minutes later a server came by and drop menus and a craft of water LOL, and NO glasses to drink the water from. About 15 minutes goes by and she finally stops back, with a bad attitude, to take our drink orders. Because I was 41 years SOBER & a RECOVERING alcoholic, I asked what NON alcoholic beers they have ? She told me they had Bush and Heineken non-alcoholic. I ordered the Heineken double 0, and even said "awesome you have Heineken 0.0 non-alcoholic". It took another 20 minutes to get our drinks, and she still had not taken our order. Finally we helped ourselves to the salad bar ( that was truly 1/2 emty) because we were hungry and now there for over an hour. I was enjoying conversation with my friends when about half way through my, what I thought to be non-alcoholic beer, seemed to taste different. I look at the label to see that it is a regular alcoholic heineken beer, She came to take our order and walked away as I was trying to point out she gave me the wrong beer. My friend took the beer to the bar and said "you just gave somebody that has not had a drop of alcohol in 41 years their 1st alcoholic beverage". The bartender who was the owner / manager.acted like this was no big deal and even SMILED and LUAGHED as the drunks at the bar joked about it. No apology at all! After about 2 hours our food finally arrived, the steak I will admit was decent, but the vegetables were all stringing like they came from a cheap frozen Walmart bag. I get my bill AND THE ALCOHOL THEY TOOK MY 41 YEARS OF NOT HAVING ANY ALCOHOL AWAY FROM ME WITH, WAS STILL ON MY BILL!!! And STILL no apology, even when i pionted out that they could have at least have apologized. He finally took the alcohol off my bill when I complained about it, but didn't discount anything by even a dime after telling the manager / owner what a horrible experience it was. PLEASE read my other Google reviews, 95+% are VERY positive, so I don't think I can be classified or dismissed as a "Complainer ". I cannot recommend them, they did NOT seem to care if we were there, what they did, how we were treated, or what they served us, no matter what the consequences were. Even the tables around us thought they handled it with a total...
Read moreThis was our(my girlfriend and I) first time dining here, so we didn't know what to expect. Upon arival, it was "seat yourself" which was nice. Unfortunately, this was about the only highlight of the evening.
Service was painfully slow, even though it was not busy for a Friday night at 7:00. We waited 15 minutes before ANYONE acknowledged us and brought us menues and took our drink order. After another 15 minutes of waiting for two diet sodas we were ready to leave.
After deciding to stay, we finally got our drinks and ordered(prime rib special and the fish fry). We headed up for our single trip to the soup and salad bar, which was poorly stocked and there was basically a half kettle of warm broth for soup.
Our food arrived warm and in a timely manner. I will note the menu prices are OUTRAGEOUS for what you get. "KING CUT" prime rib for $40, and it was at best a 16oz mediocre cut of meat with a tiny serving of microwaved mashed potatoes. The fish fry however was great at $16! Two GIANT pieces of fish and a baked potato. We finished our meals and our bill was left.
I put my card in the holder and proceeded to wait for our server to come back and process it. Upon giving her 15 minutes, there was no sight of her(yes, you pay at your table). I pulled my card and left cash, begrudgingly leaving a generous 10% tip.
We are a very understanding and friendly couple, and our limits were definitely tested. Unfortunately we will not be dining here again. Service was painstakingly slow, the menu prices are OUTRAGEOUS, and the overall experience was very disappointing. Unless you have an entire evening to waste and a deep wallet,...
Read moreTonight and my 105th different Wisconsin Supper Club brought me to Amery and a first time visit to Wolter's Shoreview Supper Club . It is on pike lake , next to a campground, and such a beautiful location. I got there with a friend at 4 as they were opening. We walked in as the first guests but filled in shortly after with mainly locals. Started at the bar with Monkey Shoulder Whiskey Manhattan as we talked to 85 yo owner and bartender Tony on the history. He also gave us a tour of all the memorabilia including all the vintage miniature automobile decanters. I remember my dad and grandparents having those too. We ordered shrimp cocktail as appetizers as well as combo platter of breaded mushrooms, cheese curds, and chicken bites. They jumbo shrimp were a good size. Shortly after another round of drinks we were escorted to our table by our waitress Amanda. Such a pretty name. If you read all my posts and you know me you know why. We went to our table and started with the soup and salad bar. Homemade cucumber salad and potatoe salads were big hits. Our table ordered Saturday nights king cut prime rib medium rare, ribs, and seafood platter and also to taste shore fries, au gratin potatoes, and garlic mashed potatoes. Everything was delicious. The prime rib was one of the best I've had in the area. I believe the cook was owner Tony Wolters son. After dinner our waitress asked if we would like complimentary dessert. We were so full but couldn't say no.
They also have a special German Oktoberfest menu starting next week. It's still warm but it's that...
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