Some good food, huge beer selection, overcooked burgers.
We stopped by Potters Farm to Fork at Port Byron, NY for dinner in July 2024. Reviews were somewhat mixed but mostly OK and there weren't many choices around anyway.
Taking a look at the menu we were immediately impressed by an enormous beer selection. We tried Sour Summer Haze IPA and it was excellent. For appetizers we ordered Jalapeno Poppers and a cup of chili. Jalapeno Poppers came quickly, were delicious, and went well with the beer. Chili never came. We ordered burgers for entrees and based on reviews explicitly asked to make sure they were cooked medium-rare and medium.
We haven't finished Jalapeno Poppers yet and the entrees came. Both beef burgers ordered were fully well-done :( I couldn't believe it. We explicitly asked to make them right and they did not. It's not a rocket science to make a right temperature burger...Oh, well.
After we almost finished our meals the waiter brought the chili that was ordered as an appetizer... I tried it, it tasted more like thick tomato sauce with some chunks of meet rather than chili. The waiter apologized for the mistakes, chili was taken off the bill, and we got a 15% discount on the bill for overcooked burgers. It's nice that at least they take responsibility for the problems but I would prefer a rightly cooked burger than a discount.
It's hard to recommend this restaurant based on our experience but as mentioned, there were good points too :) Hopefully, the restaurant will improve based on this other reviews.
Food ordered Jalapeno Poppers - fresh and delicious. Chili - came at the end and wasn't good. Cowboy Burger - would be great if done medium as ordered. #88 Knox Burger - would be great if done medium-rare as ordered. Smothered Balsamic Chicken Burger Dinner - was very good, my son liked it and finished in no time. Kids Chicken...
Read moreThis review is long overdue, but I like to make sure to bring attention to the best of establishments.
I was home for the holidays in Syracuse, NY traveling from Savannah, GA. My entire family (10+ adults, 5 kids and an infant) decided to go out to dinner and we could not have picked a better place to eat!
Despite the size of our party, they were able to seat us promptly and without issues. Service was fast, informative and friendly.
The food... ohhhh the food! We started with a couple plates of the fried ravioli. These alone could have been the star of the night but the food was consistently delicious. I went for one of the specials which was a "California Burrito" with french fries smashed in there. I don't know how they knew to put that all together, but I cleaned the plate without issue. That burrito was big and bad, but I'm badder! My wife had one of their many varieties of loaded baked potatoes AND a BLT. We had no idea how big the potato would be which is how she ended up with so much food. Without surprise, the table helped polish all of this off. As we're all family, I also grabbed forkfulls of: buffalo chicken and mac 🤤, pulled pork, fully loaded tots and more. Every single bite seemed better than the last and each dish was a refreshing combination of quality food (farm to table) and a thoughtful/creative menu. I can't wrap my head around how they keep the prices so low.
The atmosphere was spot on for "farm to fork" and the owner Brian was even bouncing around saying hi to everyone. I find that the best of establishments have owners that are hands on.
Anyway... without a doubt I give Potters the coveted 5 stars and would return without question the next time we venture back...
Read moreFirst off, let me start by saying every time we’ve been to Potters, we’ve had great meals and I would normally give this four stars. However, we took our daughter there last night for dinner. I ordered the stuffed haddock, my husband ordered the prime rib and our daughter ordered macaroni and cheese, of course, because Potters has the best mac & cheese around. We also ordered salads which were kind of a joke… A small plate heaped with romaine lettuce, one cucumber cut into fourths and one cherry tomato cut in half.My fish I thought looked slightly undercooked and I ate about a third of it and decided to take it home. It tasted delicious, but it was not very hot. The inside was a little cold. My husband ordered his prime rib medium rare, and it came out extremely rare, like it was still mooing.. .everything else was good. He took two bites and decided to take it home and throw it on the grill to eat later. It was close to closing time so the kitchen was basically closed. We were not offered dessert although we heard dessert offered to three tables around us. All we ordered to drink were sodas, and our bill was $96! We will probably go back again. I just do not recommend going later in the evening when clearly there is less attention to the quality of the food going out because they are more concerned with cleaning up to close. Turns out my fish WAS undercooked, and I ended up with Diarrhea from the time I got home, all night long, and I’m still on the toilet as I’m writing this review. Sorry if that’s TMI, but we are VERY disappointed in our last...
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