This dunkin actually cares about their customers. If you mess something up in your order they'll fix it with no complaint. The always get our coffee correct. They're only human and can mess up on orders sometimes but they'll gladly fix their mistake and won't let you leave disappointed. Their staff are always friendly and understanding. Hands down the best dunkin in livingston county. Keep up the good work 👏
Today we came in to the other store connected to this Dunkin for dinner. And the employees at Dunkin brought over the kids and myself a doughnut. Perhaps in the spirit of Halloween but none the less very...
   Read moreI don't believe the employees at this Dunkin understand how brewing coffee works. You can't remove any coffee from the pot until the brew is finished. They have a habit of not having coffee ready, so they just put your cup in the coffee maker while it's brewing and you get this black sludge that you can't drink. You obviously can't blame these kids that work there becase they probably don't drink coffee and they aren't...
   Read moreThere are several people in particular that make this DD worth visiting. Forrest, Abby and Hannah. They make a great cup of coffee and you can count on them to be nice, helpful and consistent. There are too many newer people going in and out of this location and consistency can be a problem. The store manager is inept and rude to customers, me included. She got into a verbal argument with a customer once and got so loud I...
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