We got a babysitter and I took my wife for the mother’s Day brunch . We had reservations and arrived at 10 am . Once seated there was a huge line at the buffet . As time went on the line got longer and still zero food was out on buffet . Finally they began bringing out the food . With in minutes it was gone . After the line thinned out we got in line , there was zero food except for the “save a lot “ waffles and some ham . No eggs, bacon , toast , French toast , casserole etc. All the pans were empty , it was basically cleaned out so we got what we could . After a while I went to get our own beverages and coffee as there was no one to come to the table as appeared very short staffed . I mentioned to the man in the bar room that there was no food and he just said grumpily that they were working on it . Once again the line was 50+ people waiting for food and the hostess was still seating people arriving . Once the second batch of food came out the plates ran out so my wife nicely told the waitress so the people could get food . We tried a second time and the clean plates were filthy and the food was once again gone . It’s obvious that this place can’t handle a brunch crowd . People were getting up and leaving , complaining and just upset as I’m sure some of them drove a good distance to go there . I was given a $64 bill which I refused to pay as there was zero brunch . The place was complete joke. I had been there in the past and it was the best , since it changed ownership its a complete disappointment . The waitress was delightful and apologized , I told her it was not her fault and tipped her as I’m sure she lost a lot of income as people were leaving and walking out disgusted and she was working for a business that has no clue on how to operate an expensive advertised brunch . Maybe it was a one time flip but I won’t chance it and I...
Read moreSo! After reading a variety of mixed reviews we decided to give it a go! What a mistake! From the moment we walked in the door the lack of training shined bright! After a very awkward entrance where we practically had to lead the greeting staff member to guide us to a table, we were seated at a very quaint area of the room. Then the fun began. We started looking at the drink menus and chose a beer! So when the 3rd Waitress arrived at our table , we gave her our drink order. When she returned with the drinks it was a 4th person! Now we don't know who our server even is! So when the food comes out, the Steak is overcooked and cold, the vegetables were Cold enough that the butter never melted at all, and the drinks were empty for over 45 minutes at this point! So I catch the Hostess on her way by, and tell her of the problems, at this point it is approximately 30 minutes since food was dropped at table! Another 10 to 15 minutes go by before the 1 server comes to table and asks if theres a problem! Ummmmm, Yeah! You! You are the problem! Asked for a manager, she claims she is the manager! She finally understood that we were not happy! Her attitude was very flippant when she told us she would take it off the bill. After dropping the corrected bill it was another ten minutes of waiting for her to pick it up to run the card! Don't waste your time.....What a shame....the flavors of their food are fabulous.....the...
Read moreToday was the second time I’ve visited this restaurant. The first time was in August, and there were quite a few “bumps” with our food, which the staff were very apologetic for. I decided to give them another try in case that was just a fluke, because the atmosphere is fantastic. We had no major issues with the food today, but it was all just ok, definitely not worth the price, and it looked nothing like the beautiful photos on their website. My fries tasted like old dirty grease and my Bella burger was bland. Some of my friends breakfast food was very burned. None of the food was hot. My other friend got a steak salad and wasn’t impressed with the small amount of fatty chunks of steak, or the gross dressing. The staff were scarce and not overly friendly. It has so much potential. Hopefully, they can get it together because it really could be a great farm to...
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