Bad customer service. I purchased a brownie sundae and the soft serve ice cream had a gritty texture, the brownies were extremley hard and overall inedible. Dissatisfied I asked to exchange for another flavor was told no. I had maybe 3 bites by the way. Then asked for a refund and was also told no because I purchased on a credit card, had paid in cash then I would have been refunded. I was also told the manager is the only one who processed returns and was gone for the night. I literally threw it in the trash at the window. Very...
Read moreA great place to meet friends and enjoy some old fashion lemon ice, gelato, spumoni and ice cream, in addition to all of the different ice flavors. By far the best place in this part of the country. Stop in anytime to chat with Frank, Al, Anthony and Angelo. A great bunch of people with a rich family history. The products are made right on the premises and from all natural ingredients. You won't go...
Read moreFrank's Italian Ice is a great place to get a refreshing treat! The family carries themselves with respect, and ensures that you receive great quality service in products as well as customer service! Can't beat the great taste, as well as the family oriented atmosphere. We'll definitely be back for more after this time. Thanks Frank, Al, Anthony, and Angelo for a great...
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