Subway — Restaurant in Town of Owego

Calling this the best subway I have been to would be an understatement. It is my favorite restaurant of all time. I used to work outside from 7 am to 5 pm, and the one thing I wanted after a long, hard day at work was a golden brown subway sandwich, warm cookie, and refreshing drink. Well let me tell you. The Appalachian location of subway delivers every time. With heaping, fresh piles of toppings each time as well as cheerful employees, I have affectionately coined this subway “the golden subway”. You must try here. Forget everything else you know about subway- you don’t know this golden subway in Appalachian. In fact, I have moved to nyc a few months ago, but every time I ride the subway, it reminds me of my time being a customer here. My mouth starts watering and I close my eyes while memories of crispy bread waft through my memory. Then I open my eyes and am reminded I am in fact on public transport. A salty tear drips down my cheek, reminding me of the perfectly salted meats found at golden subway. Thank you Appalachian subway for filling a hole in my life where no person...

I ordered through a food service app and was given a pick up time. When I arrived to pick up I was told by the employee, a woman who obviously hates working in food service, that they didn't have any of the foot long cookies and that was the only thing the customer ordered. I replied that I was the customer and that I was not notified on the app that the order was canceled and she said she couldn't cancel it. I told her that nobody from the store called me and she said very nonchalantly that the store doesn't have a phone. I asked her if she had just planned to wait for the customer to come in and just not have anything for them and she just shrugged. Her excuse was there wasn't anything she could do about it. She couldn't care less about the customer. If you don't want to serve customers and you don't care about customers who order from food delivery apps you can take your business off of them. This was completely...

Unfortunately I'm allergic to bread, so I order a salad when I come in. This time I ordered a tuna salad, salad. I paid for a deluxe (3 scoops instead of 2) but only got 2. I would have made a fuss about it, but there was a quickly growing line and there was only one "sandwich artist". I didn't want to hold up the line any more than I already had.

Then I went to the fountain to fill up my cup with lemonade but the lemonade was out of mix so I just got water. The whole reason I bought the drink was to get lemonade. I had to settle for a soda. Again, I would have told the staff so they could restock the fountain but there was only one employee and she was swamped.

It wasn't the employee's fault that she was so overwhelmed. I just have a hard time giving a good review on a place that is so understaffed that they cannot give...