Four Brothers Pizza Inn — Restaurant in Town of Pleasant Valley

My mother recently went to pick up an order I had placed, but unfortunately, she was treated very poorly by the waitress. As a person of Hispanic descent, I can’t help but wonder if this played a role in the treatment she received. Based on what my mother shared, I feel deeply saddened by her experience.

She explained that the first waitress seemed to treat the situation as her social hour, ignoring my mother entirely and being rude to her. Thankfully, a second waitress eventually stepped in and treated her with kindness and respect, which I truly appreciate.

This experience is especially upsetting because I have been a loyal customer of this establishment for years, and my mother has been going there for even longer. As someone who works in the food and wine industry, I know how important it is to treat every customer with the utmost respect. It’s always been my priority to be kind and professional, regardless of the situation.

I hope this experience serves as a reminder of the importance of providing respectful, attentive, and equal service to every customer, no matter their background.

I do not want to seem like a “Karen,” but I just want others to know what I experienced recently. Thank you.

Side note: the salads and dressings are amazing! The food is...

Stick to the pizza and forget the rest of the menu. I hear the pizza is good although I've never tried it; there certainly were plenty of people eating it in the restaurant and picking it up to go.

As far as my dining experience went it was pretty bad. I ordered lasagna which came in a casserole dish and just barely resembled lasagna. Instead of layers of pasta with ricotta cheese and sauce, this was essentially lasagna pasta in almost a tomato like soup with a big melted chunk of mozzarella on top. My friend ordered salmon which came with mashed potatoes and steamed vegetables. Unfortunately the water from the vegetables was all over the plate drowning/ruining the mashed potatoes. The salmon wasn't very good nor were the vegetables.

The bread that came with the meal was also dry and stale tasting. As I said earlier, just order pizza and you'll probably be ok. Whatever you do don't order anything else or you'll probably be very sorry you decided to eat that night.

I definitely do not recommend the Pleasant Valley location. I have eaten at Four Brothers in Amenia a few years back and had baked ziti and it was pretty good. Not sure if there was a change or just a difference...

It's so difficult because costs are going so crazy, so I can't complain about prices or portion sizes. The one thing that changed, and I don't believe for the better- is when you sat and ordered, you'd get a basket of bread. I know it was a warm split sub roll, but it was really good. The other night we asked for bread- a few times- when it finally arrived it was 2 triangular rolls. I didn't have one, but we were disappointed. There were only 2 waitresses, and no coordination at to who worked where. One should have had one side and the other should have had the other side. Kinda common sense in my book. The food was delicious as always. My one major bone of contention was 2 cooks were not wearing any head covering. One had longish hair, and if I'd found a hair in my food- and seen that? I'd hit the roof. I used to work in food service. Whenever you are near or preparing food you either wear a hairnet or at least a ball cap. Honestly it's a violation. If an inspector saw that? Trouble....