Office Restaurant — Restaurant in Town of Poland

Went in with my wife, 4 kids, and daughter's friend. Waitresses first night. ALONE on a Saturday night. Totally lost. When we got there, there was us, three 2-tops and a single. Seemed pretty chaotic for so few people. Manager was trying, but there wasn't anything he could do as the waitress was just lost. Ordered Pasta Alfredo for my daughter and waitress looked confused, so I had to point at it on the menu. By the way, this is a dinner and should have come with a salad, which I pointed out to the waitress, she argued that fact, and instead offered mashed potatoes to my daughter. So, a starch, with her pasta? Awesome. Actually, we ordered 3 DINNERS, and was only offered salad for one of them. and that was only AFTER she had gotten all of the orders, left, put them in, disappeared, came back because she realized that she forgot to ask us about what dressing we wanted for the salad, but again, NOT 3 of them. 1. strange. SO, we ordered an order of deep fried mushrooms, and order of pizza fingers, and an order of stuffed peppers for appetizers. Then we ordered 3 dinners (Pasta Alfredo, Shrimp Dinner, and Fried Chicken), a burger, a chicken finger basket, an order of loaded french fries, and a crispy chicken sandwich. First thing that comes out, one salad. No bread, which we wanted as the baby was getting hungry/fussy. Mind you this is before our appetizers. Then, almost immediately, an order of stuffed peppers. after 4-5 minutes an order of pizza fingers arrived, and then finally, an order of deep fried mushrooms. Waitress, totally flustered, asks if we need anything.. Yes, 4 empty drinks (STILL, since about 4 minutes after we sat down) a side of ranch for the mushrooms, as they didn't come with anything, and some bread, please. 5 minutes, 6 minutes, 7 minutes.. NOTHING... Finally I go to the bar to ask WTF was going on and if we could please get our drinks, rolls, ranch for my, now cold, deep fried mushrooms. But alas, bartender (manager) was nowhere to be found as he was trying to waitress as well. And OMG this is JUST the beginning it gets SO much worse!!! So food starts coming out. Still no bread, drinks, ranch. Pasta Alfredo looked good, although it was supposed to come with garlic toast, which was not there, and the afore-mentioned salad, but it wasn't very good. My burger, looked and tasted pretty good, even though it was undercooked. My son's fried Chicken was pretty tasteless, My daughter's Shrimp dinner was good, and a side of mashed potatoes. But here's the problem, that's all of the food that showed up. Then after a few minutes the waitress comes back and asks how everything is and I point out that my pregnant wife is pretty hungry, and still has no food, and neither does my daughter's friend. Waitress looks immediately worried and disappears again. 4 minutes later manager shows up with daughters friend's chicken sandwich, but still no chicken fingers or loaded fries for my wife. He's flustered, knows we're upset and keeps saying "I'll make this right. I'm so sorry. It's her first night" (He really was trying, it wasn't his fault and at the end of this nightmare, he felt very bad about it.) So now I'm perturbed and tell him that my wife still has no food, now he heads for the kitchen, as he does, my daughter's friend looks at me and goes, "Oh my God, is this cooked!?" She was about 4 bites into her crispy chicken sandwich and noticed that it was RAW on the inside. I'm not talking about undercooked, I'm talking about totally clear, slimy, RAW chicken. Served to a 13 year old, who is now in tears thinking that she is going to get very sick from it. At this point I had totally had enough. I told my family to get up and leave. I went to the bar, with my credit card in my hand, and attempted to pay. The manager told me that that would not be necessary, and we left. He felt very bad about what happened, but at that point I didn't want to hear it anymore. Somebody could get EXTREMELY sick from practices like this. My daughter's friend cried all the way home thinking that she was gonna get sick. I felt...

Went in for Wing Night. It was very busy as usual however, tonight was different. While waiting for our food, I observed the waitress, Laurie/Lori, being very disrespectful to a young couple who were patiently waiting for their food. Again, I will say it was busy and the wait was longer than normal for the food but that does not constitute rude and disrespectful behavior from the serving staff. I understand that it can get busy and staff can become overwhelmed but to bluntly become short and tell a patron that they “should not have come on wing night if they didn’t expect to wait” followed by “I’ll bring you your wings but you are boxing them and I’m charging you full price” is absolutely unacceptable. The young couple did not say anything back only accepted the treatment they had just been given. This should never happen in any type of situation and the actions of this employee is disgusting. I will never go back to this establishment. If this would have happened to me, this waitress would have gotten it back 10 fold and hated the rest of her evening. Despicable display of service. I sincerely hope this waitress get spoken to. ...

My boyfriend and I visited on our way home from NY, and we've been there a few times, now. The Waitresses and Staff are So WONDERFUL and Very HELPFUL!! I had a Seasoned chicken wrap w/ Southern Swing {wing sauce} on it and my boyfriend had a Cheese pizza. The food is absolutely DELICIOUS!! They do have a Karaoke night at least once a month and people crowd in!! And, they have a Trivia night as well, which I think is Every Wednesday night, and it can get just as "Interesting" as the Karaoke nights!! 😉 Lol But, seriously....If You are in the area....CHECK IT OUT!! You'll be GLAD...