1844 House — Restaurant in Town of Potsdam

If you like salt, this is your place. Our meals had varying degrees of quality, but far too inconsistent for the high prices they charge. Unfortunately, I had to return the Bayou dish because it was so salty it was truly inedible. I'm not that picky. It's probably only the second dish I've ever returned in 50 years of eating out. But this was bad. Way, way too much salt. Others in my party agreed when they tasted it. To the credit of the restaurant, they did take it back and removed it from my bill. The tofu dish was tasty, but the tofu was drowning in the sauce and some thought the tofu was too soft, I thought it was ok, but again too salty. We all agreed the noodles were excellent. The roasted garlic bulb appetizer came out cold, which surprised us. It was fairly tasty, but again salty. The cheeses fell apart too easily (not spreadable) and the crostini also fell apart and cracked when you tried to top it. There also weren't enough of the crostini and there was a $2 charge for more. The mixed grill entree was ok, but certainly not worth $42. The beef was the best part, but the BBQ chicken was completely pedestrian. Credit the restaurant for subbing out shrimp since one of us has a shellfish allergy. Non alcoholic drinks were good and priced well with no charge tea refills, a bonus. Unfortunately, my first drink had a fruit fly floating around in it, but it was replaced by the waitress without question. The cheesecake with blueberry compote was good, but $12 for one slice. Being from New York, I found it too soft and wet, but others in our party loved it. Service was friendly, but she was busy, so at times it fell short of where it should be at this price point. No real complaint here, just an observation of the cost versus the outcome. The atmosphere is nice looking overall (too bad the beautiful trees that were out front got cut down), but we sat in the newer addition back room and the noise was extremely loud. All surfaces in the room are hard and the chatter from patrons reverberates throughout the room and you can hardly hear people at your own table! It became a joke between us during the meal. Lol. Lastly, I think charging a credit card surcharge is pretty tacky at any establishment, but especially at one where the meal runs $50 per person. Unfortunately, we won't return. 1844 House isn't what...

Very disappointing service. My girlfriend and I were very excited to eat here for Valentine's. When we were seated we were informed that they had run out of 1 of the appetizers, 2 of the entrees and 1 of the desserts. My girlfriend asked for an entree sized salad with salmon. The menu very clearly states that you may upgrade any of the salads to an entree size and add various meats for an additional charge. When the salad arrived it was the normal salad size and was missing the salmon. When asked, our waitress stated that was the only size that salad came in. We elected not to make a big deal about it. Eventually my entree came out and a salmon entree came out for my girlfriend. It was clearly a misunderstanding. When we alerted our waitress to the mistake she acted sympathetic but did little to correct the mistake. All she offered was the take back the salmon and to chop it up and put it in another salad. My girlfriend was already full from the first salad and she did not want to cause a scene on Valentine's Day so she just asked if it could be put into a box to go. When we got the bill, the salmon entree was charged in full. There wasn’t any compensation for the mistake. I understand we paid for the food we received but it wasn’t the food that we ordered. That salmon accounted for over 1/3 of the total bill and we never asked for it. We expected better from such a fine restaurant. The food was delicious but the service ruined the whole experience. Will not...

Typically love this restaurant, the service, and food. This night, however, fell short with the service and made us really disappointed. Called to make a reservation several days before the day we wanted (during their open business hours). No one answered so I left a message. My mistake, I should have kept calling and not left a message (it said it would call back). I called the day of to check our reservation and they didn’t have us down at all, and could not get us in until 8pm. I said that was fine, as we didn’t mind the later time. However, when we sat down to eat, our server was super inattentive, would ask if we needed anything then forget to bring it (had to ask for something 4 times), didn’t refill waters often, and the worst, rushed us throughout the meal. Really makes me mad after I called for the original reservation to be at 6pm. When I asked what time they closed after being offered the 8pm slot, they assured me they didn’t stop seating until 9pm. If this was the case, the server should not be rushing us, especially at this price point and expected service. Really sad because our previous experiences have been the best, especially with the one waitress we typically have (forgot her name, but she is amazing!). Hopefully, this was a one...