Pizza Plus — Restaurant in Town of Roxbury

This review is fair and honestly accurate. I attempted to resolve directly with the establishment, but was unsuccessful. I was told they cannot deliver because they are short staffed, but I was told that last year as well, so apparently, they cannot get their staffing issues resolved either. After my husband picked up my order and delivered it to me, almost an hour round trip in a storm, I received a terrible meal. The only edible portion was the pizza. The garlic knots were swimming in what I believed was oil, but was corrected by the owner that the pool was butter and "it's the way people like it here". Didn't realize there was a market cry for clogged arteries. I found this both unhealthy and inedible. The wings were horrific! A battered blob of nerve and fat coated and disguised as food. They were picked apart to find chicken, and basically 80% was thrown out! Finally, my Cesar salad was a ton of chopped iceberg, romaine and croutons- no dressing! For $9, I could have bought several heads of plain lettuce! I was told "it must have been forgotten." No apology, no alternate offer. It appeared the owner felt his position was to defend and justify poor food quality and poor service. I politely said I called to give him an opportunity for explanation or correction before posting any negative review. I was told to "do what I had to do", and this is it! Very, very poor customer service and very, very terrible food. Will...

The food here is pretty good. Rest of it? Not as good. Half the time when I order, they've run out of what I want, so I try to decide on a second option before I order. Never order through the web app, those orders are ALWAYS incorrect (no sodas, a topping missing from at least one food item...) and the phone orders are missing things sometimes too, so be sure to check everything before you leave with takeout. The owner is very much a right-wing Trump supporter, so if that matters to you as a good or bad thing, keep it in mind. Last time I ordered from here, my husband said none of the staff had their noses/mouths covered, just had a mask strapped around their chin. It was late, so i don't know if that's their norm, but if you have a weak immune system I recomend not going inside. I order here regularly anyway, because...

Beware if you order from this restaurant. An 18" single topping pizza and one order of wings was $30.00 which was far more than what the pricing on their website stated, the pizza was not cooked completely and we had to put it in the oven to finish cooking it, and the wings were overcooked with bbq literally just thrown on top of them and not tossed. When we called and spoke with the owner of the restaurant, he informed us the pricing was higher because the cost of cheese has tripled and there's no way he was going in to update his website based on what is a "temporary price increase" and seem disinterested about the quality of the food. This is the second and last time we will ever order from them. They are very nasty and seem annoyed that they have to speak with the customers, not to mention very...