Crosby's - Gasport — Restaurant in Town of Royalton

Today I called to order a sub was put on hold for seven minutes before I was hung up on. I called back and told the lady I was just put on hold and then was hung up on and she responded with " Oh, we must have lost connection." If I hadn't heard her talking with the other employee (the whole seven minutes I was on hold), and heard the phone being picked up and slammed down, I probably would have believed her. I continued to try to order my sub and was very rudely interrupted. I work around the corner so I order lunch here very often. I've had a couple bad experiences here, but this was the last straw. They have lost...

Most food is fresh. They need to learn how to clean though. Way to dirty. U can tell by looking at the candy in front of the registers. They also need to work in cleaning there friers. The oil was so old all u saw was bubbles. Looked like they where frying in dish soap. And lastly. I don't think any of them knows what Fifo means or how it works. So if ur getting the last of what is their. Make sure yo look at the expiration date. Or u might end up buying something that could...

Very disappointed with Brian's inability to provide good customer service and very very displeased with his demeaner when you make a request he acts like he has no clue what your asking or saying. I spend alot of money there every week and today he destroyed my sub forgot half the order and went on to pull his idk what your talking about demeanor. Its not rocket science kid. If your heart isnt in the job its time for a new one. I will be taking my money else where...