Today Friday 8/28/20 at 10:00 am. Food was mediocre but the service was exceptionally horrible. With outside seating it is expected to encounter some bees, which we did. We walked inside and asked to sit inside because of the bees. To which the waitress rudely replied to us well we have bees in here as well. She was not accommodating us by apologizing and possibly offering to close the doors so the bugs didn’t come inside. While we are eating our meal a bee flew into one of our sodas. We asked the bus boy, who was excellent to replace our drink for us. When we received the bill we had notice there was a charge for $4.00. We questioned before we paid the bill what the $4 was for and she then rudely explained, without lifting her head from her phone, that you ordered 2 drinks. We stated that a bee had flown into our cup. She then replied back oh it’s just $2 just pay it. Thankfully the bus boy was very accommodating and took care of us. While we were there we noticed that the chefs in the back cooking our food were not wearing face masks and were not wearing gloves. I would not go back to this place nor recommend it to anyone I know because of the horrible experience we encountered today and the uncleanliness of the staff...
Read moreAn Islander Review according to an "outsider." The vibrations on "Shutter Island" tends to be unfriendly and unwelcoming when going to restaurants. The single star review isn't for the food quality; rather, the single star is given for service. The first worker we interact with is an awkward male. We sit ourselves outside. While being waited on, we interact with both the male and an unhappy female. Should we ask for ranch, then we had to wait for about ten minutes. During that time, we saw both waiter and waitress tending to other tables despite our coming first. With a simple request, we didn't expect to have to ask an additional 3 times for a side of ranch. Overall, the business needs to think about a finding friendlier wait staff. Another odd experience for our "Shutter...
Read moreShelter Island's local spot in the heart of town, perfect for meeting friends, after church with family and even great for business meetings! Consistently good food, eclectic and delish specials served in a homey and welcoming vibe (esp. love the murals).
But I just read my beloved Islander is hosting a boisterous political group whose plan is to roar through town this coming Sunday and "take over Shelter Island" (as advertised in the group's FB ). I'm heartbroken! What about the Sunday, post-church crowd, the grandmas having breakfast with their grandkids? I hope this isn't true, but if it is, it'll be Bruce's in...
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