Steel Moose Bar & Grill — Restaurant in Town of Stiles

Leaving the restaurant was the best part of the night. From the moment I stepped foot through the door I knew I was gonna be in for a wonderful experience as there was one waitress in the entire restaurant. When I sat down and order my food I went over to play darts, and as is a recurring theme with this restaurant, the darts were subpar and of very poor quality, so much so that they were impossible to get them to stick to the dartboard. As I finished throwing darts I went back to my table and looked across the room and saw the source of numerous issues in the restaurant. The Salad Bar. The family of 8 that sat across from me was so enamured with it that you would think it was one of their newborn children. They were constantly picking stuff up, putting it back, and smelling the items at the salad bar. This was not only behavior of the children but of the simple minded adults. Which reminded me that the apple does not fall far from the tree. At a similar time I was watching my waitress put my order into the computer system. Watching her struggle do that was similar to putting a keyboard in front of caveman and watching him type sentences. After about 4-6 businesses days the food finally arrived at the table. The chicken wings were drier than sand, the burger was a literal hockey puck, and the chips were a greasy mess. I’m convinced the 5 stars are from customers being served a lot of alcohol as that is probably what I need after eating here. Needless to say this establishment is an embarrassment to the state of Wisconsin and Tony Evers should not be happy with places like this existing...

UPDATE: I have to say your reply to my review is much more than the unexpected! Very generous of you offer a refund. Most certainly refreshing that you responded the way you did with honestly and candor. THANK YOU!

Can’t express how truly disappointing the first Friday AYCE crab leg special was. Reservations at 5 pm. Seated at 5:10 pm. Watched four other tables get seated AND served with guest course and at least two additional plates. Finally at 6:35 pm asked waitress to check on our meal. Finally served 20 min later with incorrect order. Ordered another plate. Did not get for another 30 min. Waitress brought bill after we asked for another plate.

Crab legs came out luke warm at best and were over cooked. Dry and flavorless is best way to describe.

Seems to be no sense of organization here.

Although the waitress gave a discount, there seems to be little reason to leave gratuity (and I’m a firm believer...

Nice place to have a family dinner for a special birthday celebration. Meal service was a little slow as our plates were served with quite a lag between the first and last being brought out. (We were a group of 11 at one table.) Food was well-made and tasty though the veggies on my plate were of the frozen & reheated variety, thus soft and watery--very blah. Gravy for the mashed potatoes was lovely, fried/boasted chicken was excellent. Other diners in our group had a variety of wraps and burgers; the most remarkable was the Dubs Burger featuring two 1/3-lb patties. Our waitress was friendly, patient and efficient. They were out of pickles to make appetizers which was unfortunate, the cheese curds were very good!

Accommodations for my hubby in a wheelchair were very helpful, though the bathroom was NOT very navigable for him; the entry door in particular was very hard to use for someone with limited...