We had terrible service as a Wedding party. all of our servers were teenagers who did their best but, there should have been an adult leading them and then maybe the service would have been better. First they had it on their sign that they were closed for a Private event. They let people in off of the street. when I went up in my Bridesmaid dress it took 5 mins to get served even thought the entire wedding guest list was only 80 people. when the bartender did notice me she walked past me and served people who just walked in off of the street. there was no water on the tables when we got there. They cleared the head table on the word of one of the Grooms men. who didn't know that the Bride and all of the bride's maids had be having problems with the Brides dress and had only left the table to fix it. we were gone for 30 mins and when we came back the head table was cleared but the food on the guest tables were left our for hours yet. so luckily I was able to find a clean plate and silverware for the bride so she could finish her meal. I was still hungry. most of the food was good. The gravy was so thick it could pass for Jello and we had to scoop it out with the spoon for the beef tips. When we announced over the speakers that we are cutting the cake. There was no plates to put the cake on. I went up to the bartender to ask for plates I was told they had no small plates. I could have a to go box if i liked. I said again we are cutting the cake for all of the guest we need small plates! she said that they were on the salad cart and I could go and get them for myself. only after I took two stacks over to the cake did she come out with napkins and forks for the cake. At another time I asked for a broom and dustpan to clean up broken glass because we had like kids running around and I didn't want them to step in it. I was told I could have a broom and dustpan and I could go and get it myself. I DON'T WORK THERE HOW WOULD I KNOW WHERE IT IS? when one of the male guest asked for the broom she got up and got it for him. we were told that we could leave the decorations up and that they would take it down but with the crappy service we had received all night long we didn't trust them to not just trash them or brake all of them. I probably will not go there for any big event as they sucked...
Read moreMe and my new wife have our wedding here and the service and catering sucked during the dinner the servers and bartenders where rude to all the party guests especially the wedding party the bartenders would serve random people off the street first before any of the wedding guest. And in the first place the place should have been closed to the public there was two signs on the building and on the door saying so it should have refuse service to them for the wedding itself. They also did not do anything to help taking down decorations or putting up decorations like they said they would do they also did not at all come around for the rest of the night to ask if we we're okay or needed anything or if your night is going okay. And during the night they came through and cleaned up silverware or moved the silverware from the cake table when people were still eating cake and and accidentally picked up my wife's Brides Fork so we asked them to find it and they replied we will find it tomorrow so we then had to find it ourselves. So I highly do not recommend reserving the Cotton Patch for a wedding venue if I can give this no...
Read moreA month prior we made reservations for 15 people for their valentine day special. We confirmed the reservations once and they called to confirm with us once. Entertainment started at 3pm and our reservation was for 5:30pm, our group started arriving at 3pm. We ordered drinks and as instructed when we made reservations we informed the hostess at 5:15pm that we were ready to go to our table. Turned out the hostess had people sitting at our table drinking and not ordering food. When the hostess was asked why our table was not ready and that we had reservations we were told that we should find someplace else to go. We had a group of people ranging from 5 to 72 years of age, were not rowdy or anything, just enjoying Elvis. We complained to another employee and they tried to get us seated. Longer story short it was after 6:30pm when we were told they would get us a table, finally had a very average meal for above average price on a set up of tables that would have been cramped for 12 people. We are taking the hostess's advice and will find some...
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