I’ve been here several times over the past 2 years. The setting is what makes it and the only reason I would ever choose to return. The farm is a lovely place to gather with a group. The pizza is good, nothing extraordinary, but the ingredients are very fresh and there are speciality flavors you won’t find anywhere else close by.
The big drawback that overrides the positives of dining here is the overall service. If it’s nice weather out, you will spend a loooooong time waiting in line to place your order. When you get to the front of the line, there is a cooler for you to open and choose which beverage(s) you want, then you will step up to the single Point Of Sale terminal (an iPad) being operated by an employee. The employee will slowly punch in your order on the iPad, take your payment, and give you a buzzer to alert you when your food is ready to be picked up. There is a prominent “TIPS” bucket there, asking you to tip this employee for their service, which was literally just seconds of transactional engagement. This last visit I paid with cash and the employee asked if I wanted my change. There’s actually a second line, just for drinks, that you can spend a long time in while you’re waiting for your food order, should you want something else to drink. Here, you will also choose your own beverage from a cooler and there will be another very slow, borderline inept, iPad operator to punch in your order, take your payment, and solicit tips from you.
It is offensive to solicit tips for providing exactly zero non-essential service. The public-facing employees are only doing what is absolutely necessary, taking payments, and literally nothing else. At no time do these employees appear the least bit concerned about the speed at which they move through customers. I choose my own beverages from a cooler, I pick up my food order from a window, i get my own napkins and condiments, I dispose of all the garbage left over after eating, I have no interactions with employees aside from handing them money after waiting in a line they have no concern over moving through with any urgency.
The menu prices at Suncrest Gardens are not minimal, they are higher than many other pizza restaurants operating out of rented spaces in nearby towns. How can it be that those higher prices don’t allow the owners to pay their cashiers enough to not need to solicit tips? And why is it that a place like this has never found it necessary to instill a sense of urgency in their public-facing employees that might make patrons feel like their time and experience matters? Read all the lowest rated reviews, here, and you will see that the wait times and general lack of service has been a common complaint going many years back. Apparently it doesn’t matter to management.
As I’m writing this review I feel less inclined than ever to return, honestly. I just don’t think Suncrest Gardens actually cares about their patrons, I think they only see them as a source of money to be squeezed for every...
Read moreIf you're looking for a relaxing, out-of-the ordinary experience, consider stopping into Suncrest Gardens Farm for their wood-fired pizza. I'd definitely recommend calling first, so you know if they're open, what they're serving, and if there's any entertainment. On some Friday nights they have live music. The second Saturday of the month, they serve additional food items from the cafe.
We had two wood-fired pizzas. They were excellent, with plenty of cheese. The crust is a bit soft, more like New York style (not crispy), but we enjoyed it.
You can pull up a seat and watch the goats and chickens and ducks and just enjoy the beautiful scenery as the shadows from the clouds pass over the nearby bluffs.
A couple of notes. It isn't very self-explanatory, so you need to be a little bit bold in visiting the place. There isn't a lot of signage telling you what to do or where to go. We almost didn't stop because we couldn't tell from the road whether it was open and where we were to go and park. You have to drive past the house, along the driveway, to park near the back. From there you'll see where the food is made and served. Again, there weren't a lot of directions. You stand in line where they take your order and you pay. They hand you a bucket with a number on it, along with a mason jar filled with water. You then proceed to go onto the property to find a seat. Feel free to move tables and chairs around as you need to. It's all very casual.
There's an outhouse with sanitizer if you need to use a restroom. This would be a great experience for families. The children can roam and play on the equipment while you sit and...
Read moreThis restaurant is on a quaint farm nestled in rolling hills. There are flowers, herbs and vegetables growing everywhere which creates a lush environment and the landscaping was beautifully done with plenty of shade to escape the summer heat. The atmosphere is quiet enough to enjoy a relaxed conversation, yet lively with subtle music and the hum of happy guests enjoying their food.
The animals on the farm add to the charm-especially the little pigs, who were unbelievably cute and friendly. The whole experience felt warm (aside from the summer heat) and inviting, thanks to Heather and the incredible staff. They were welcoming, knowledgeable, and clearly passionate about what they do.
And the food? Absolutely delicious. The pizza was a standout as it should be for the concept-FRESH, flavorful, clearly made with love and top-notch ingredients.
Plenty of beverage options for all ages. A nice selection of locally sourced/made items and some apparel. Also- Bath & Body Works has nothing on their soy candles (sexy farmer was my favorite scent).
I wish I would’ve gotten pictures, but I was thoroughly enjoying taking it all in!
This isn’t just a restaurant—it’s a hidden gem where nature and nourishment meet in perfect harmony. I can’t wait to...
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