Update: The owner reached out to me and refunded my meal. I edited the stars accordingly. I do appreciate the owner's willingness to make amends.
Original post: I wish I could rate 0 stars. We asked the server basic questions and each time she had to check with her manager (amounted to about 6 back and forths before we could order). One of my questions had to do with what was on the special, she got the ingredients wrong, and I asked for the sandwich without the bread and cheese. I also asked for a side of green beans, another question because it was a broccoli and green bean mix, but she said she could just scoop out the green beans.
When the food came, after a ridiculously long wait time, I received the full sandwich. I told them this wasn't what I ordered and the manager did not want to remake the meal for me. I told them that I was very clear up front and she had to go in the back. After coming back she said they could do it. Everyone finished their meal when I got mine out, it had the wrong items on it (the first waitress got the ingredients wrong), but I ate it anyway. I also reminded them of the vegetables I ordered. She went to the back and got the vegetables (that cost $4 because they wouldn't sub veggies for fries) and to my dismay there was 1 green bean in a cup filled with broccoli. I can't eat broccoli but based on their unwillingness to help earlier and the fact that it took hours to get what we had, I ate the one green bean.
The service was awful and I am completely dissatisfied. I will not be back and neither...
Read moreRestaurant Review: Masons Marketplace – A Hidden Gem Worth Visiting
If you’re looking for a spot that checks all the boxes—great food, top-notch service, and a cozy atmosphere—look no further than Masons Marketplace. This place isn’t just a restaurant; it’s an experience.
The Vibe
From the moment you walk in, Masons Marketplace gives off a welcoming and laid-back vibe. Whether you're stopping by for a casual meal or a night out with friends, the atmosphere is just right—warm, inviting, and comfortable. It’s the kind of place where you can relax, enjoy good company, and not feel rushed.
The Food
Now, let’s talk about the real star of the show: the food. Everything I tried was flavorful and well-prepared. Fresh ingredients, great flavors, and portions that leave you satisfied without feeling stuffed.
Service That Stands Out
Service can make or break a dining experience, and at Masons Marketplace, it’s definitely a highlight. The staff is friendly, attentive, and makes you feel right at home. They go the extra mile to ensure you’re happy, which adds to the overall experience.
Would I recommend Masons Marketplace? Absolutely! Whether you’re a local or just passing through, it’s a must-visit. Great food, fantastic service, and a welcoming atmosphere—what more could you ask for?
Next time you're in the area, do yourself a favor and stop by. You...
Read morei'd never been here before, never ate the food or anything but I'm giving 5 stars across the board! I'm an ubereats driver and picked up a delivery today, the man behind the counter who helped me asked me how busy it (uber) was today and how hot it was outside and if i was doing alright. as I'm trying to make the uber shut up for a second (its been busy and another potential order was popping up) i told the gentleman that I'd started about an hour or so prior and that it was just starting to get busy but yes it was hot outside and i was doing okay. he then told me to take a water out of the beverage cooler, to which i replied thanks but i had no money. he insisted i take one anyway and not to worry about paying. i asked if he was sure and he insisted again. i cant thank this man enough for his kindness!! I'd just been running low on the lukewarm water i had in my car, so the fresh cold water was SO refreshing and helped me so much. made my day! thanks again sir, and I'll be sure to stop in again to try a...
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