Burger King — Restaurant in Town of Williamson

I have an uncommon food allergy. I will puke for days when I have meat. Usually, I keep my orders simple, ordering food for friends and getting a small fry or similar for myself until I'm able to grab something more substantial, but lately I've noticed a button on their kiosk to substitute beef patties for impossible whoppers. I'm usually not so trusting, but I decided to give it a try because the bun on their new dragon burger looked very good when I last went with a friend. An older woman got my order when it printed out. She was confused seeing it, I guess they haven't gotten someone through with this request. After screaming for me to come forward and yelling through our interaction, she very rudely told me that this would be the one and only time she would "cater to my preferences" or something to that affect. She had been informed by this time that it was not a preference and that I would get sick if I had meat. In addition, I asked if I would be able to return the sandwich or get something else if it was that big of an issue. She got even more irritated with me at that. I was later informed that she was the store manager, and that her name is Heidi. I understand it can be difficult to keep allergies and such straight when under pressure. I understand I took her time that could've been spent elsewhere for her to ask me questions. However, the 5 or so minutes she spent patronizing and yelling at me could have been better spent asking two, three questions max. The interaction did not have to go the way it did, yet here we are. If you have an allergy or intolerance, do not go here. The only thing you'll be getting is berated. If I had not paid already, I would have walked out. Shame I spent good money on something I will not be eating in case she decided to be as spiteful as her tone...

My recent visit to Burger King in Williamson, NY, provided a mixed bag of experiences. I opted for their mozzarella sticks and buffalo chicken nuggets, hoping for a satisfying treat.

Starting with the positive, the mozzarella sticks did not disappoint. They were crispy on the outside, gooey on the inside, and served with a delicious marinara sauce. Each bite was a delightful burst of cheesy goodness, leaving me wanting more.

Unfortunately, the same cannot be said for the buffalo chicken nuggets. Despite my anticipation, they fell short of expectations. The flavor was lackluster, and the texture was disappointing. It was a letdown after the promising start with the mozzarella sticks.

On a brighter note, I found the staff to be exceptional during my visit. They were friendly, attentive, and eager to assist, which significantly enhanced the overall dining experience. Their positive attitude and efficiency deserve commendation.

While the mozzarella sticks provided a tasty indulgence and the staff delivered excellent service, the buffalo chicken nuggets left much to be desired. With room for improvement in certain menu items, Burger King in Williamson, NY, still offers a pleasant dining...

The manager here is beyond rude. I drive 25 minutes one way for breakfast sandwiches when I could give my business to someone else just to order 4 sausage bacon egg and cheese croissants which the app and the mobile website frequently give me problems ordering. So a worker allowed me to place my order over the phone before. However the manager the last 3 times keeps claiming their mobile site and app isn't her problem call them and complain and offers nothing in the way of helping the customer when their store isn't even busy shes just being lazy and although I drove in a white out to get my food that I tried to order 3 times prior to breakfast ending but she refused to take the order because pretty much shes trying to stop phone orders cause she doesn't care about her customers. I've made 2 complaints about this store and am awaiting a call back from upper management. Something needs to be done this is a joke without customers you wouldn't have a job and your mobile site and app problems aren't the customers fault either. Grow up and get another job if you can't handle this one, which is sad because I don't know what you can do if you can't do...