Embark Craft Ciderworks — Restaurant in Town of Williamson

Went there on a Saturday night around 6pm with three friends, ordered before all three of them, received my food last. The place was not very busy when we first arrived, however picked up after. Waited 40+ minutes for my food and only received it when we asked if my food was still coming or if they forgot about it. I then received my food within 5 minutes (they clearly forgot about it) and it was a sub par, bland "farmers plate". They offered to pay for my drink (I was only drinking water) and then offered me a dessert. I declined the dessert as my friends and I were on a time crunch and they had all already received/finished their food as I received mine and did not want to risk waiting ANOTHER 40 minutes. Very disappointed, not worth the $11 and 40 minute...

Honestly if this place didn’t have the good food or drinks I wouldn’t be returning. Their customer service is AWFUL. Just trying to get a drink was painful, but trying to order food was even worse. My boyfriend and I didn’t even get any food because we saw how poorly they were screwing up everyone else’s orders. Then when my boyfriend wanted to pay for our drinks the lady said she had to go “find us in the system.” We could’ve easily walked out of there without paying. By the sounds of it they just need a better system to keep everyone’s orders organized so the staff isn’t running around like chickens with their heads cut off. We finally got out of there and went to Copper Ale up the road where we got our drinks and...

My partner and I stopped here on a Saturday around 2 o'clock and dang was the service slow. The had mostly every table filled and it took about 15 minutes for someone to take our drink order. I think people ordering flights really slowed up the process, but I noticed that there were people next to us at the bar that were getting another courtesy pour before we were helped. I blame the guy at the bar, honestly. The woman that finally took our order also helped me find a vegan option since they weren't stocked up on their veggie burger. I would come here again, but certainly not on a weekend. They dont seem set up to be taking food orders and drink orders at the same time very well. The ciders were damn...