Food here is great, however, I’m completely shocked at the two rude calls I just experienced. I usually like going here but called ahead to ask a question about options and was told “I’m too busy for this” and was hung up on. I called back to ask to speak to a manager and was told too busy and I said “you were very rude to me and just hung up on me” to which I received a “then no I won’t take a phone number to call back and was hung up on again”. That’s not acceptable.
I’ve been a server for 15+ years and have worked busy days- it takes no extra effort to not be rude and to not hang up on someone. On my busiest days and when faced with the rudest calls I never have hung up on someone when they were mid sentence. Especially if they were asking a genuine question. The correct response should have been “no I’m sorry we can’t do that, do you need anything else? No? Okay have a nice day” … in case you...
Read moreIt was our first time visiting 400 Springs Restaurant. We went for breakfast after a friend referred us and we were very impressed with the whole experience. The restaurant is located on the House On The Rock Resort & Golf Course. The drive to the restaurant takes you through the winding road through the golf course and when you get to the restaurant, you see the wonderful Frank Loyd Wright architectural design. The breakfast menu was filled with several appealing options, the volume of the meals was aplenty, the servers were very polite, the prices were fair, and the food was very good. We looked at thethe dinner menu when we were leaving and that looked amazing too. We would definitely recommend this...
Read more400 Springs Restaurant is absolutely fantastic! Dawn and Drew came up with a custom breakfast buffet menu for my wedding brunch that included french toast with a giant bowl of fresh whipped cream and berries, the best bacon I have ever had, sausage links, scrambled eggs, yogurt and granola, and their special autumn hash (pumpkin, butternut squash, acorn squash with apple cider reduction which was HEAVENLY!). The food was even better than I imagined, and Dawn went above and beyond on the day to make sure everything was perfect. We also ate dinner there a couple of times and everything we ordered was delicious. Wish I lived in Spring Green WI to eat there...
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