As someone who’s worked in hospitality for years and been to culinary school, I always approach new food spots with an open mind and appreciation for what goes into running a restaurant. I stopped by this cozy and busy little place, and right away I could tell it had a lot of potential. The atmosphere is really inviting — I could see myself hanging out here regularly if I lived in the area.
That said, I did experience a few things that I think are worth mentioning, both as a customer and a culinary professional who truly wants to see good places thrive.
I initially walked in, grabbed a menu, and waited a pretty long time without being approached to place an order. I I could tell the guy at the front was busy so I decided to go to the restroom and decided not to eat at the restaurant the music was pretty loud, but it was great music and a great vibe stepped into the restroom and came back out, still waiting sitting on the benches going over the menu, until I finally decided to head to my car and call in the order instead. The phone call. He was more helpful because I think he needed to help in the back.
ordered a small crab Rangoon — partly because of my budget, partly because I try not to eat too much fried food and cream cheese. I figured I could call back if I wanted anything else. I was glad I didn’t order from somewhere else though, as I was looking at picking up a sandwich down the street along with This thank goodness I did not. I thought no I can only eat a little. I’m so glad I ordered a small crab Rangoon. The menu online was very limited. It was difficult to order there. Nothing said there was no crab inside the crab Ragoon that it would only be a cheese filled puff, regardless I was still on a budget for what I spend in a day as I travel through the country as a content, travel content creator I was shocked whenever the guy said OK the totals about 13 bucks. Oh I said you brought me a large one. There was no misunderstandings that I ordered a small. The positives and the negatives the frustration the positive is because what was brought out to me was a very generous portion — beautiful presentation, fresh, and the crispiest, flakiest wrapper I’ve ever had on a crab Rangoon. It was seriously impressive from a texture standpoint.
However, there were some serious downsides too:
🔹 I ordered a small, but was given and charged for a large without explanation or confirmation.
🔹 I explicitly did not want a large — and wouldn’t have ordered it.
🔹 The filling was overwhelmingly cream cheese — no trace of crab, not even imitation crab, which was disappointing and frankly unappetizing.
🔹 I ended up throwing away more than half the food — not because of the portion size, but because I simply couldn’t eat it. and all it was was cream cheese
🔹 I still left a small tip ($1) despite the order error, because the staff were kind — but I was frustrated to have been overcharged.
No way on earth did I order a large it was beautiful, however, and someone who wanted a large would be very appreciative of itImentioned to the friendly man who handed me the order that it looked like a large and wasn’t what I asked for, but he was so warm and polite that I didn’t make a fuss in the moment. Still, it didn’t sit right with me to pay for more than I ordered — and not enjoy it due to a lack of a key ingredient. it’s more of a cheese puff than a true crab Rangoon — which, to me, defeats the point of the dish.
I would return the vibe and staff were lovely. But I’d double check my order and ask more specific questions .There’s a lot of potential here.I truly hope this feedback is helpful and taken in the spirit of improvement. FYI, you have a great staff working there no doubt about it. girl behind the bar was explicitly fun. Had a great vibe ,gentleman at the counter was so nice but I was shocked when he said do you want your change back after actually overcharging me and not even getting my order right
I ordered a small and felt obligated to pay for a large, which was his mistake , straight into the trash
— A...
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