Came here on a Sunday for lunch after doing some runs, and was really glad to see they made some improvements from last season.
Unlike last season, there are no more reservations. Downside is needing to hunt for a table again, but the upside is not feeling rushed.
Like last season, ordering food is now through either your phone or a kiosk. Each table has a QR code for bringing up the site to order from. This process was actually pretty nice, and there are large screens that show the status of different orders. No more having to wait in line while someone tries to decide what they want to eat. Once your order is ready, you can go to the food counter and pick up your order.
The food is so much better than last season, and reminds me more of what it was like before the pandemic started. Lots of options now, including some interesting ones. We got the brisket grilled cheese, beef chili, and some fries, and were happy with everything. The bar was also open again, and we enjoyed an Irish coffee and a dirty snowman (spiked hot chocolate).
I was really happy we decided to stop in despite being disappointed last season. Great to see the food ordering system back again. Would come back again next time we're...
Read morePrices here are expensive as expected for a ski resort that includes the Ritz Carlton. Ordered the Zephyr burger with a side of Z Gilroy Garlic Tots. The burger was middle of the road, not bad, nothing spectacular, and costed $17, the Garlic Tots were a sore disappointment, whoever made that batch forgot the garlic, so it was just tots with bacon bits that sunk to the bottom of the paper cone. Under normal circumstances I'd just say whatever and move on with my life, but for $8 for a handful of tots I personally think the tots should at minimum include all ingredients listed on the menu!
Comfortable seats, and adequate number of seats so we were able to easily get a table.
All in all an ok experience, not really holding my breath for them to lower prices based...
Read moreAmazing views, originally this was a Five Star experience. They used to have great food and excellent customer service.
However, I went there today (in January 2023), and was disappointed. Poor customer service. Not the typical Northstar experience I have had since 1972. Ever since COVID, the amount of employees available to assist and the selection of food has been really reduced.
Northstar California…. Please bring back a more service oriented experience at the Zephyr Lodge. I paid almost $30 for a hamburger and French fries. No drink. Not a great experience. I expect...
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