Starbucks — Restaurant in Tulare

I had ordered two drinks & was the only person at the location. There was no one in the drive thru or inside/outside the location. After about 5 minutes of me placing my order cars slowly started pulling up at the drive through. Five cars ordered after me & they all left with their drinks before me. This location does not prioritize the walk up window or whoever comes first. For them to take & complete 5 whole orders after I already paid & was just waiting is ridiculous. I rang the doorbell 4 times & they ignored it each time because they were catering to only drive through orders. It's honestly ridiculous & if I hadn't already paid I would have been gone. I couldn't have even asked for a refund because they were completely ignoring each ring. Zero stars...

The worst customer service! When you place a mobile order, it’s for convenience. Not to wait 15 minutes out front waiting for someone to acknowledge you’re waiting. There needs to be someone at the window at all times. This is my second visit to this location and I’ve been extremely disappointed both times. There’s also not enough signage for people who haven’t been there to know how to get into the parking lot. There’s only one way in and one way out. I personally think the design seems great and modern, but the parking lot is still just too small for it to be convenient for customers when it’s busy and there’s a long drive through line. Overall annoyed and I doubt I’ll ever go there again. At least my...

I was in the drive tru on 5/12/24 @ 6:17pm I asked for lite ice on my venti drink, (I get it it's a drink) it has ice. The lady automatically changed her tone and appeared bothered. I was the last vehicle in line.

I get it work is tiring, but she might as well charged me for a medium drink because my LARGE drink was so reduced. I've never had an issue with other coffee places when i ask for lite ice. I know these corporations are greedy, but charged us for what we order and what we ask for. I enjoy starbucks like the next person, but get real....