Horrible service @ 2:30 pm on a Thursday, not busy. I ordered and paid for 4 sandwiches. I was served 3 sandwiches. 2 of which were shorted tomatoes b/c they were out of that ingredient. For this, I was still charged the full price for Pure Grain shorting me. When my order arrived, the clerk who rang me up has already left her shift. I calmly told the manager of the missing 4th sandwich, she argued with me claiming I only paid for 3 sandwiches. She demanded that I emptied the contents of my bag when she could have just checked with the staff who has just finished making me the sandwiches. Then she went to the office to check on the charges. After taking her sweet time, she returned and directed the staff to make me my 4th sandwich, went back to her office, never an apology. Even though she did not personally make the mistake, it was her store, her staff, all of which she is responsible for. Moreover, she made the situation worst by her rudeness, being argumentative, and making false assumptions that I would lie! Never coming back! Awful customer service, self-righteous. Pure Grain Cafe manager, out of 10 stars rating, your people skills are below zero! Why are you in "customer service" and "store...
Read moreHave never had a bad meal served from this amazing little bakery shop. They have very amazing and tasty bakery items, as my co-workers frequently purchase and share in the office. I've always tried two main items, first is their breakfast burrito, ham, egg and cheese add bacon, then split it with one of my coworkers, because one is too big for me to consume at one setting, without a nap right behind it. The other item I usually always get, breakfast croissant, ham, egg, pepper jack cheese and yes add bacon, and this is a tasty way to start the day and then maybe a very light, light lunch. I would highly recommend this little bakery spot though, and they offer lunches as well. Never been disappointed in over two years. Enjoy...
Read moreGreat meeting place! We loved the community vibe and how engaged everyone was with each other.
The breakfast dishes we ordered were the Denver and Veggie Omelette with their potatoes. We each had the marbled rye toast with it that comes with a dab of butter. If you do not ask they may automatically give you whole wheat.
You order at the counter. They are very nice and helpful. We finished with the apple strudel. The overall experience was enjoyable. Pure Grain Bakery has a welcoming, homey feel when you are there ~ food included. Parking was easy and we...
Read more