Subway — Restaurant in Van Buren Township

Rose has a very bad attitude was very rude as well as malorie they were very rude to me, Rose was very impatient with me sighing and acting like I was Inconveniencing her and not choosing what I wanted fast enough rolling her eyes frequently while mutteri under her breath on top of all that Rose was chewing gum the whole time very loudly opening her mouth to chew over my sandwiches.. gross. Not to mention the main thing that upset me I had a coupon I informed them about before hand they had no problem with it until it came time to pay mind you I informed them of my order before use of the coupon and even changed my sandwich so it wasn't a deli hero sub which does not apply on the coupon so I created a similar but still totally different sub but they still rung it up as a deli hero even though it wasn't and then informed me I could not use my coupon I said okay then how about I pay for that sub separately and I add a different sub instead it was 3 subs for 17.99 when I said can I just get a different sandwich that does apply Rose said flat out NO it won't work and she won't do it then I exclaimed I still would like to buy that sandwich in addition to a new sandwich in order to still use my coupon, malorie decided to allow me to do this but I had to get in the back of the line bc it was a new order all while being treated very very poorly this was one of my worst experiences with subway. they need to close this location this is my second instance with rude rose and last time I was here they sold me literally cookie dough don't go here if you value respect...

In spite of being in the back corner of a gas station, this subway location is head and shoulders ahead of the pack. I live in nearby Ottawa, and there's a franchise four minutes down the road from my house. That one has mediocre food every time, and higher prices. For awhile I drove ten minutes down the road to the Columbus Grove location, which is slightly cheaper than Ottawa and much higher quality.

Recently I ordered online to get buy one get one foot longs, and accidentally ordered from this one over the one in Columbus Grove. What a happy mistake! The quality here is even higher than the location in Columbus Grove, and I'll drive the extra few minutes every time for this quality. My sandwiches always taste fresh and delicious, like they were made with care. I'm not sure if it's the quality of the ingredients, the effort of the employees, or likely a combination of both, but this location has the best subs in the area, hands down....

Your management left a new employee alone to deal with close to 20 customers, as in by herself. The poor girl didn't know what came on a veggie sub and couldn't get help from the other woman to save her life. The other woman came back 3 times to "help", but this girl made our sandwiches herself, so where was the help? Over half the line left rather than wait for this girl to keep up. Very poor training and management. Sandwiches were delicious, but seriously, a little more consideration for your employees would go a long way. No wonder you can't keep staff when they get treated like that...