Bad customer service. I usually order online as it's very convenient for me to show up and pick up. I only get a 30 min lunch break. Recently my orders started to be wrong.. I figured a simple mistake could happen to anyone and didn't say anything the first two times. My last order which was TITAN Turkey was messed up.. Hardly any Turkey (supposed to have twice as much along with 2x the cheese) and they forgot to put any cheese.. When i went in to alert them, the lady working the table said they could only remake half as the other half was already eaten.. ( I shared with a co worker). No apology.. they should had remade the whole sub as the missing half still didn't have any cheese and hardly any turkey. Corporate doesn't care you email them and nothing.. lol Well I haven't gone back since. Its been almost two months... GO to the SUBWAY OFF HOOK BLV it's worth the...
Read moreIf you don't want a working fountain drink dispenser this is the location to go. Went here for lunch today and got the $6.99 meal of the day and as usual their fountain is still down. They charged 50 cents extra for a bottled drink for the meal of the day despite their fountain being down. Not my fault their fountain is down and I shouldn't be charged extra for my drink when they should have a backup drink method for their meal of the day when their fountain is down. When I asked the reason for the 50 cent increase in price I was told by the employee on duty that they have to pay a specific price for bottled drinks. I highly doubt they pay the same price I'm charged for a bottled drink. As a business they should have a backup drink method for their fountain when it's down or not offer the meal of the day when their...
Read moreI just went here today and i have no idea what happened. I got a meatball sub for my husband and it is the most terrible driest sandwich ever! The lady sandwich maker had so many problems because i asked her to cut the meat balls in half. She did it on paper and left the sauce on the paper. When i asked her to put mote on the sandwich, she said there wasn't any sauce. This sandwich is gross. And my dog didn't even like it. This used to be my favorite subway. It sure isn't anymore. Now it's the worst. Bummer. Every employee there used to be totally awesome. Not anymore.
This is the best Subway I have ever been to and I've eaten at several. The customer service is awesome and I don't know but for some reason the sandwiches here just taste better I recommend this...
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