Arby's — Restaurant in Virginia

We stood at the counter and waited while they all stood around and talked, once we finally were able to make an order we used a coupon, a 2 Gryo’s for $7. All while ordering the woman (her name tag said Brandy) was not personable at all. When we got the receipt we looked it over while waiting on our food to find out the coupon did not get rung through correctly and we were charged the wrong amount. When we went back up to the counter to get it resolved she evidently knew that she didn’t do it right because she called for the manager to come help us before giving us any eye contact or asking us what was wrong. They never gave us our receipts back either. This was a disappointing visit on our...

Terrible restaurant! Got to Arby's at 8pm. Sign posted said closing at 10. Saw the employees running to the inside entrance from the pilot store, and pulled tables and chairs in front of the inside entrance from pilot and locked the outside entrance. When I confronted the employee about it she lied and said she didn't move the table/chairs, and said she didn't have time to serve us. There was also a car in the drive thru waiting on their order, so they didn't close until we tried to get in line. It's no wonder they never have any business. It is the worst customer service ive ever encountered. I'm from Greenville and feel McDonald's will put them out of...

Order me a chicken biscuit combo the #2 and the cook a had his gloves on and went in the back too get the curly fries and drop some chicken some in the basket he saw me looking as he was about took touch the chicken with his bare hands no gloves no soap or water on his hands then he saw me then he used the tongs ! After that he using his hands with the gloves on this time and putting the fries in the basket too drop them and heading too fix my sandwich and I told him don’t even worry about it smh the cooks they have in a lot of this places that don’t care and don’t know the health code when you are handling food smh ! Then they still put the sandwich...