Domino's Pizza — Restaurant in Virginia

First time my wife and myself have ever used the Dominos online order app. Everything went so super easily...(very excited and surprised, especially since we've never tried online ordering. We've always just simply called the restaurant and placed the delivery order) as I said everything was easy walk thru, simple, self explanatory. Very pleased. Even the online tracker was very specific, precise, accurate and timely. 'Almost perfect' (again...ALMOST... To Good to be true) the delivery driver Brooke was awesome, friendly, fast delivery, presentation of herself was great, even called 1 minute before to make sure address was correct, she was smiling, patient, awesome attitude. After I paid cash and tipped her, she left, I took food inside, checked my order. THERE it was (the too good to be true part) my medium hand tossed ultimate pepperoni and cheese pizza was burnt crust and Pepperoni's, & my 8 CT. Cinnamon twist was very poorly made 3 or 4 were (maybe of accurate or actual size). and the other approximate 4 were hard and barely 1 inch in size total. I tried the online approach to reach out, NO success. So I googled the particular store and a nice young lady named Tina answered my call, heard my situation out and was 100% awesome, friendly, polite, respectful, curtious, & handled my order and complaint like a 100% true professional responsible business woman. She apologized I know 10 times, re submitted my order, added a 2 liter for their apologies and told us to keep the first order and the second time it's complimentary and on its way. I took pictures of the first order and the corrected second order. I give 5 stars to Dominos of Ridgeway VA and their super awesome employees. True valued teamwork and business. I will do business here again and highly recommend them as well. Thanks so much. Happy &...

Don't order delivery from this location! WARNING! REPEATED ISSUES!

First the delivery driver "lost" my entire order somehow. Then they had to remake it. Then I finally got it delivered 3 hours later and it was missing an entire pizza. Then I tried to call the store numerous times and they will not answer. I waited on hold for over 30 minutes! I need a refund for the pizza I never got! This is ridiculous and it's called theft!

This location makes the pizza really good, but management needs to be completely replaced. Last time I tried to order delivery they didn't put it in the oven. 2 hours later I called and they said they didn't have any drivers. I had to come pick it up. She told me they were hoping all delivery orders would call and cancel if they never put the order in the oven. Atrocious service. Again, management issue!

Don't even consider delivery from this location. You have...

Great, awesome 5⭐️ service that deserves more than a 5⭐️ review. My first time ordering online & it was amazing & very easy. Nicole prepared, baked, & inspected our order very well. Kristina our delivery driver also a 5⭐️ review, she was great, amazing, kind, friendly, understanding, helpful & professional. My family & I are more than happy/pleased with our entire experience. So yess the Dominos in ridgeway va & the staff tonight, Monday, July-3-23 @ 9:36pm ROCK, they're AMAZING & deserve 5⭐️s, all the way. Thank you all for such a great, wonderful, easy, & fast experience! Yall keep up the great work. You all deserve a raise, or bonus or even a gift card from your main boss/owner! We will definitely be referring any & every one we know to do business with yall. Sincerely, Johnny, Jaxson, &...