Preston's at The River Course — Restaurant in Virginia

Total nightmare. Arrived with family to celebrate daughters graduation from Radford University. Table not ready. Went outside and view was spectacular but from there everything became a disaster. While being seated we were told buffet only tonight. Ordered drinks took thirty minutes. Went to buffet and all containers were either empty or cold. There was some lamb in tray that was all fatty. No prime rib only fat scraps. Spoke to linda johnsson who basically laughed at me, then spoke to director of operations mr bloom who had been on job three days. Nice guy but totallyOVERWHELMED. At this point i was doing my best to be pleasant to not ruin daughters day.Finally the check came and I almost fell to the floor. On top of the absolute poorest dinning experience i had ever endured at the age of 59. The check included a $72 service charge. I was absolutely shocked that they would add a 18% gratuity to a check for a buffet dinner.i spoke to Shannon Arsenault who I was told was food and beverage director. That was another disaster. Not sure how she got that title but another poor example of BAD AND UNQUALIFIED MANAGEMENT. SHE WAS CLUELESS. MY ONLY RECOMMENDATION IS DO NOT WASTE TIME OR MONEY AT...

I have always loved this location, ever since the previous restaurant was there. There is a fair amount of outdoor seating with umbrellas for shade that overlook the golf course and river. I have been a few times since Preston's moved in and enjoyed it every time. The wings are a great appetizer and the ranch dressing is probably the best I've had anywhere. I've also had a couple of their sandwiches, burgers (which seem to have been removed from the lunch menu), and cob salad and have been satisfied with all of them. Service is friendly and fast. The price is good for the quality and quantity of food you receive. I definitely recommend...

Wasn't a very good experience.... when my fiancee and I got there the host was rude, we didnt know we needed reservations and she seemed aggravated that we didnt know. It was our first time and we saw an ad that didnt say anything about calling ahead. We didnt know... then we sat away from the music which is the reason why we came and she didnt ask what we wanted, but the next people behind us with no reservation had a choice. Then we waited awhile for our server, then our drinks.... we left with out eating. Didnt even want to take a chance on the food. Maybe was a off night but we were...