We were super excited to come here and try the burgers. We recently moved to a nearby town and friends drove from several hours away to visit, so we thought where better to go for lunch but to the Roadhouse. We were a party of 4 for a late lunch. Beside a larger group that was preparing to leave, we were the only table seated to eat. We were excited after reading all the fun burger options and the waitress was helpful in answering all our questions. We each ordered a different burger and different choices of potatoes. We waited a minimum of 40+ minutes for our burgers, and when we got them they must have been on the grill the entire time! They were burnt, dry, flavorless and almost as hard as hockey pucks. Each one of us commented the same in expressing our disappointment. We chose to say things were fine to our waitress when she asked, but we talked afterwards and wished we had said something to allow them the opportunity to correct things, but we had waited so very long for our food, that we just choked them down. I will say the beer battered fries are fantastic and the atmosphere is great. However, for a bar & grill that is supposed to be known for their burgers, what we were served cannot be what people are raving about, can it?? Our experience will go down as a true disappointment when we had such high hopes. On a non-food related topic - it would be nice/helpful if there was a railing for people to hang on to when going up or down the several steps to enter or exit the...
Read moreGreat food... but... the cook was super crabby the last few times we've been here.
Like, swearing and making rude comments about everything. Rude to the other employees and slaps around the spatula. This wouldn't necessarily be a problem, but the kitchen is open to the dining area and everyone can hear it. My table and many others in the back area heard the brunt of the cooks wrath as she belittled a younger male employee as he had gotten the wrong chicken wings/drummies. I get it, it was busy. And the menu is HUGE & probably a pain to read/cook for. But a rush isn't an excuse to be rude and so loud your guests hear it.
We came in at 1:30 pm and it was well after at least 2:40 when we got our food. Of course, the waitress apologized, but the between the rude cook smack-talking in the open kitchen (feet from my table with children), the slow service AND the OVERWHELMING smell of fragrance plugins in the eating area (& different smelly ones in the bathroom) - my family and I will have to find a new lunch spot to meet up at. It's too bad, this is the perfect place halfway between the towns we live in. It's just too much...
Read moreI love trying new places. Roadhouse Bar & Grill did not disappoint when it came to the food they offered. Now I counted 77 DIFFERENT burgers they probably have more I missed. But that count was just the burgers. They had apps, sandwiches, wraps fish, you babe it. Loved my burger.
Now take this as one server to another.... The service was lacking just a bit and it wasn't even real busy. Our server passed by our table several times and never once offered us another drink and never asked us how our food was. Bar business idea about up selling. I could have drank another drink but want going...
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