Edit: ANYONE THAT LEAVES A BAD REVIEW GETS RETALITATED AGAINST. My husband and I are trying to become home owners, I decided to get a job I applied to mcdonalds hired on the spot only to find out, they hired me to " teach me a lesson" to prove that their workers wether good or bad had an excuse to serve bad food and have bad mannerisms. They purposely would talk bad, ask me in a non friendly joking way " how do you like working here?" Purposely leave me to fend for myself while everyone else got helped, I'd be constantly left on drive through 1 while being told no one else during night shift was allowed even though when I entered my shift the manager Kyle was running drive thru 1. They wouldn't bag my orders so I would to. The managers would constantly leave and be no where to find when I needed help but any other coworker, right there with help. DRIVE THRU 2 constantly leaves their post then tells drive thru 1 tell me when the line moves. That's literally their only job is to take orders and cash out customers . Tonight it went to a an entire breaking point when they started to place orders behind a container instead of infront of it so I had to search while cooks were laughing. They gossip about every customer and love to mention the heavy set customers like " of course you would order X amount of food" and giggle about it.
I'm done coming here, not only have they messed every single order I've ever made, the young girls think it's social hour and instead of taking the orders they gossip with other Co workers then ask you to repeat NOT ONCE NOT TWICE but 5 times. I'm sorry but it's called work not play time. The fact they can't even get orders correctly but you're ignored when they are taking your order and then have the audacity to be like well I couldn't hear you because they are socializing it's beyond unprofessional period the fact they left their head set on and started talking badly about the customers...
Read moreUsually they are pretty good. I need to change the star rating. Today, 5/3 was a disappointing visit. I ordered a bacon quarter pounder, funny thing is there is no bacon and my daughter wanted barbecue sauce for her nuggets. Guess what, no sauce. I worked as an assistant manager at a restaurant in town and mistakes like this are why places lose business. The sad part is that the receipt has what I actually ordered. Folks, you don't have to be an MIT graduate to read what's on the screen. The person taking my money at the window was very blah when coming to the window. She did say hi, but after that I had no real interaction with her.I understand jobs dealing with the public can be tough, stressful and sometimes you just want to choke them, but things like this are the reason why people go elsewhere for food or they cook at home. And I understand these type of jobs are not glamorous or even a career, but you still have to please the customers. Thank you. Update on 9/01/2022. Went through drive thru, ordered meals, got home and again we had two different meals than what we ordered. Folks, come on, I understand you're busy, and maybe it's the lack of staff or whatever the reason, but as a former restaurant worker, double check to make sure the right stuff is with the right car. My daughter wanted two chicken sandwiches, we received one, I wanted a 2B, received a Double Deluxe. Makes me wonder what the car that was waiting for their food...
Read moreIt's been 6 years since I'd been to this McD's, and I was shocked to see about 9 of the 12 workers standing around chatting, while about 3 actually worked. Busy lunch rush. Most customers inside waited 30 min. for their small bag of food. The 9 non-working employees didn't seem to be in any hurry.
Right before we got our food, one of the managers said 5 people didn't show up; I can see why. If the majority of workers stood around & chatted while only a small # of other workers actually did the work, especially in a busy rush when everyone should be working (together), I don't blame those 5 workers for not showing up. Maybe they were offered a new job.
McD's is supposed to have a great mgr. training program, so I am surprised the mgrs. in Wahpeton don't address the laziness in the majority of workers. When the # of employees = # of small orders in a 1/2 hour period--like it was today--the wait times should be much, much shorter. It's hard to believe how this store could be making a decent profit. All they would need to do is to keep the employees who work during their shift...
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