This is the worst dunkin donuts to go to . We had recently came into edinboro and thought dunkin was a good idea . ordered a mocha frappe . first time it taste like nothing and barely could taste the mocha , then told us we couldn’t exchange for another for a frozen hot chocolate which was a dollar less of what we got which was weird , went around to the window again after they refused us the drink and they gave us a mocha drink with ice .. tried to call the store 3 times and nobody answered . called again when we got into the parking lot , manager answered and made my drink , but the co workers were cussing and screaming because they didn't like the way a lady in the drive through was talking and said she was gonna beat her up😂 so unprofessional and sad that we wasted gas and had to go back 3 times to get the order right . Never again will i go here to...
Read moreI cannot have straight milk. Twice now they’ve made my coffee with milk after specifically mentioning this when ordering. And I mentioned the previous mess up and I got no apology. So when I got to the window and ask if they made sure it was made with almond milk because I get sick if it’s milk the cashier in the drive through said “I can’t check that without drinking it myself”. So then I asked could you ask the lady making it and he said “we’re to understaff for me to do that”. He had an attitude and a rude tone. The lady who made the drink was right by him and it wouldn’t of took that long to just ask real quick. I’m very disappointed with this...
Read moreThe "avocado toast" was served as cold avocado spread on cold toast which promptly ended up in the garbage because I wanted a hot breakfast. Or at least warm. Luckily the apple fritter was decent and had good flavor because it ended up being the entire meal. The person who took the order was extremely nice but not very well trained as she was not familiar with discounts offered nationally and did not hear all of our order. Of course she wasn't trained to confirm the order with us or we would have had all the items we wanted. Still, we like having a Dunkin in that location and will try again and hope for better luck...
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