Had a great meal at the Wendy's at 707 West Center Street in West Bridgewater, Massachusetts on a Wednesday at lunchtime in mid-July 2018. Cashier Henry gave us a great greeting and promised he'd be right with us but Sheila finished with her customer first and took our order. She was very careful to make sure she got all our modification correctly, for which we were thankful as we have several dietary restrictions. These are two great employees, Wendy's, and are the perfect people to be the customer-facing front of your restaurant. . Our order came out of the prep area quickly and with everything perfectly prepared to our specifications. Oh, yeah, and everything was delish and nutrish, too, including my full sized avocado salad, always yummy in my tummy. Thank you, Wendy's for your perfect record of predictable perfection. . On the way out I spoke briefly with the manager to tell her that her crew's good works, up front and in back, had made three people very happy with their lunch this day. I told her that I had been so impressed with Kevin's joyful greeting and customer-oriented demeanor that I'd thought it might've been his first day on the job but that he told me he'd been working there since December. She told me that he is one of her very good workers. . Careful pulling out of the restaurant parking lot. I was channeled by the markings on the pavement to go right out of the parking lot directly onto Route 106 when I really wanted to go left to head back to Route 24. I couldn't figure out how to get out with the traffic light I went through to get in. I will walk it on my next visit to get a better lay of the land. . There are no other easy off and almost easy on Wendy's along this stretch of Route 24. It is a perfect stopping point on my way to CostCo, which is just a few exits further up north on the highway. You know you are not supposed to shop on an empty stomach. . It would be very nice to see you here when I next stop in here on my monthly visit to the...
Read moreWent to Wendy’s to get 3 4 for $4. I had a friend drive so she become more confident in her driving. My friend was a decent distance from the building, but was still in arms reach. We payed for our meal and were patiently waiting for our food. Once our food was ready the very nice lady handed us our food, all THREE 4 for $4s in ONE bag. My very nice friend grabbed the bag with both hands, and the bag ripped in half. Sadly all THREE chicken nuggets were on the ground as well as TWO out of the THREE sandwiches. My very NICE and EMPATHIC friend felt awful and kept apologizing. The very nice lady decided to give my friend a dirty look and completely stare at her then turn away. My friend got super nervous and began to feel super uncomfortable. A few long seconds passed before the very nice lady come back and gave us a dirty look and asked us why we parked so far from the drive through window.
I began to explain that my friend is a new driver and this is her first time going through a drive thru, and the VERY nice lady just stared and asked what we wanted .
The very nice lady then proceed to scare my friend so I got out of the car to grab the food that was on the floor as well as inform the very nice lady of what food was dropped. The VERY nice lady proceeded to inform us that we are slowing down her timer and to drive around.
After all that has occurred tonight, 10 out of 10 recommend coming to the Wendy’s in West Bridgewater. Have a...
Read moreWendy's is always hit or miss; but of all the fast food chains, Wendys is my favorite. Hit or miss: What I mean is, depending on the location and the time of the day, it can be a great experience, and ok experience or a terrible experience: Great experience = hot fresh fries, hot sandwich put together well and not all sloppy or overly loaded with condiments (ketchup & mayo) and friendly service. Ok experience = same as above but with one or two things not being 100%. Terrible experience = more than three things being less than 100% everytime you visit.
West Bridgewater location is 90% (I've been here about 10x over last 4-6mos
Waltham location is 80-85% (I've been here about 20x over the last 8-12mos.
Roslindale location is 30-40% - (i've veen here 3x about a 6-12mos ago) I will never go back to this location. Soggy less than warm fries, sandwich sloppy and over loaded with ketchup and mayo, lettuce & tomato soggy, not fresh and crispy, service not unfriendly, just average.
I almost always get the #1...
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