Redbird Diner — Restaurant in West Frankfort

Was here with my grandmother and her friend. I did not eat, but their food was overcooked and hard for my grandmothers 90 year old friend to eat. They picked around on their food because it wasn’t COMPLETELY inedible and did mention something to the waitress. They weren’t expecting a free meal, but wanted someone to know. The woman who I am assuming is the owner came out with a nasty attitude, and kept telling my grandmother “well you ate the food, so.” The sweet tea also was very watered down. When that was mentioned, the owner said “the sweet tea was just made today- it’s fine.” She argued with everything that was said. I live in WF and hadn’t made it to this restaurant yet, but due to her attitude alone and how she clearly treats her customers when there is any kind of criticism, I won’t be returning. It confirms everything I had heard about this...

I had the chicken and dumplings. My friend Kathy had a patty melt with onion rings. I also had THE BEST freshly-brewed iced tea ever!! Kathy had an excellent cup of coffee as well. It was about 10:45 am on a Saturday. They weren't very busy. We seated ourselves & were greeted as we walked in the door. Waitress was quick to get us the menus & take our drink orders. Our food was served hot & fresh. Both entrees were absolutely delicious! First time dining here for both of us. The Redbird Diner is part of what makes me proud of my hometown of West Frankfort IL! Mom & Pop diner that actually cares about friendly, cheerful, polite service & awesome food. We will definitely be back. Glad to know that what all my friends say about The Redbird is really true! Great service; delicious food &...

Food tasted old, not homemade, and canned. Chicken and dumplings were flat. Broth weak. The mashed potatoes were good, however the gravy was grainy and tasted old. The baked beans were tangy (in a bad way) and I found a strange tendon-type chunk in my beans. The sweet tea was not homemade and tasted off. Limited menu & breakfast available only til 10 a.m. The server was good. The atmosphere was great, as we enjoyed all the Elvis and other early Rock paraphernalia. The seats were too close to other tables, the seats themselves were very uncomfortable. We didn't try dessert, there were flies in the pie display. Normally we love to back local establishments, perhaps we visited on an off day.. But I think that if I buy a can of soup, and it's better than a restaurant,...