It it extremely concerning how the owner/manager allows the cashiers and front end staff to treat their customers. I have been a avid visitor due to the great fresh tacos. But 2 recent incidents really dialed it in that they just do not care. I ordered 6 tacos left to the filthy restroom to wash my hands, came back my order was called I unfortunately threw away the receipt with my order number so staff refused to give me my order. I was baffled because never did the cashier inform me or this change nor is there signs indicating a physical receipt is needed. After minute of embarrassing confrontation, I ordered cashier to please issue a refund if she was unable to verify me as a paying customer of my order so finally she gave me my food. On a different occasion we asked for a box to go, again the aggressiveness of the employees is baffling. All we asked for was for a to go box we were willing to pay for the box if payment was the issue. The tacos are good, environment is dirty. I urge to not visit its the lack of curtesy and common sense from these employees.