Pizza Hut — Restaurant in West Virginia

I placed an online order at 10:30 the order was obviously accepted because it charged my account! Most places that do online orders give you the option to accept or decline the order so you don’t get charged and drive all the way there for nothing! We live about 25 minutes away got there and was told they never got an order from Me said it must have went somewhere else! I showed them where it said my order was placed there and even showed him where it said it would be ready in 5 minutes and showed him where my account was charged but they never offered a solution! Never even apologized! So I waisted my time and gas...

Pizza Hut used to be the BEST. It's changed a lot over the many years. The toppings used to be plenty. We visited on Christmas Eve and did dine-in. I understand COVID times but there was no salad bar and no fountain drinks. Again, sparse toppings. Just not the same and I'm not just referring to this location but them all. The staff here was super-nice. I guess corporate decisions can explain a lot. Of course, I'm an 80s kid so I remember how a dine-in Pizza Hut experience used to...

My order was supposed to be ready @5:03 I waited in a “line” scattered across the lobby floor watching this guy hand out order left and right and pull stuff out the over. I finally received my order at 5:58 and the special instructions I left was not fulfilled at all. Watching other people’s food be cooked full while my cheese is solid white is ridiculous when I asked for it. Not to mention the flys flying around peoples food. The guy making the pizzas does not use gloves when putting the...