Noel's Family Drive-In — Restaurant in White Township

This place is a mismanaged disaster! I’ve waited 30 minutes for ice cream here when the place wasn’t even busy. 30 MINUTES FOR ICE CREAM! And don’t even think about the wait for food, which can stretch out to absurdly long waits. They claim it’s because they aren’t a fast food restaurant, but their waits are longer than a good sit down restaurant for food. They always seem to be understaffed, and I feel bad for the employees as they don’t seem to have the resources to improve operations. This place is also crazy expensive too. It’s probably close to $4 or $5 for a small cone of soft serve. This is crazy as the restaurant is in the middle of nowhere. Overall, the place is mismanaged, understaffed, and you would probably be much better off traveling a few miles up the road to the...

Was having a pleasant day with a friend's 2 little dogs at the lake. When headed home, I decided to treat us to Noel's ice cream. The first impression when I got to the order window was is anyone working. When I asked about pup cups, she led on they were free, but then charged me almost $12. Told her take 1 off, they'd have to share. I'm retired on SS and just didn't have it. So for $7, I got a scoop in a cone that I asked for in a dish and a pitiful child's cup of vanilla. They gave no spoons, napkins, or thank you. I don't think I'll ever visit this establishment again and suggest not ordering the soft serve on a Sunday....

We stopped after a boat ride at Glendale Lake! We ordered a particular flavor and the lady never asked if I wanted hand-dipped or soft serve! My husband was upset, so he went back to talk to them! They tried to blame the misunderstanding on us, instead of giving us what we wanted! I thought that is what good customer service was! If someone isn’t happy, you give them what they want! They handed me the ice cream and it already was melting! The manager was so rude and still made us pay for another ice cream! We will not be back for awhile! Our Family and Friends always give them good business! We are so disappointed on how we...