Subway — Restaurant in Whitehouse

DO NOT ORDER FROM THERE!!! Ordered online, they put some type of dressing on (2) foot long subs, which mixed w the mayo and made them taste like puke, plus, they forgot to include the two bags of chips. I called the store right away and reported the mistakes and the kind young lady took down my name, phone number the botched order’s specifics. I was told I could have the chips and also the sandwiches remade the next time I went into the store. I called earlier this evening and was told they wanted to remake the entire order for me, which was over and above what I had expected but I insisted we just needed the mistakes rectified. They informed me that they’d have it ready at 8:30. My daughter went in to pick it up and it hadn’t even been started. The “manager” wanted me to screenshot my original order and send it to my daughter’s phone, to prove we had in fact made the original order. Long story short, after trying to communicate w a completely unprofessional and self admitted under trained manager who disappeared into the back room, my daughter had to leave their store w/o our order. The manager told her that he had spoken to Mr. Torres and was told not to remake our sandwiches. Unfreakingbelievable. We will not be returning to that store. It’s very unfortunate because I’m all about supporting...

This location has gone down hill SO much. You can no longer see your food being made as they keep the cover open over the meat and bread section. I was able to scoot down the line to see that the employee had put my bread in the microwave (not a toasted order) which caused my sandwich to be so hard, basically not edible. The bread was like a crouton when I attempted to eat it 10 minutes later. The sandwich was put together so sloppy, I had sauce all over my wrapper and all over the outside of the sub. I noticed the employee put the next person in lines bread in the microwave as well, so I assume they are serving old stale bread. The employees were nice, but I noticed they were not paying attention when they asked what people were wanting as many people had to repeat their order. This was during lunch hour, so I try to give the benefit of the doubt however, I will not be back. Honestly this is my third time coming recently and all times have...

I have ordered Takeout at Subway many times throughout the years and this is by far the slowest experience I have ever had. It was quite obvious that the teenage workers ….which was all three of them …and they were all very young …it was quite obvious that they did not care. As I waited in line behind seven other individuals and had seven sandwiches in front of mine and they asked me if I would like it toasted well it did not matter because by the time I finally received it it was cold anyhow. They were an absolutely no hurry whatsoever to make the seven sandwiches in front of mine to get the customers paid for and on their way. I will never use the subway again...