the girl working the drive thru on Sunday (4/8/18) had nothing more to say to us at the window other than "$3.68" - our total - she took our debit card & charged it - handed the receipt & the card back - without even looking at us or saying anything - & then just hung the bag out the window - still saying nothing to us - so my husband just snatched the bag from her hand - then she just cut her eyes at him - as if he had done something wrong! we just left - sorry we bothered her! at least my mushroom & swiss burger was delicious! we won't be disturbing her anymore - there are plenty of other Hardee's we can visit! ... **HOWEVER...on July 12, 2018 my husband & i happened to be on that side of town again & we decided to give them another try - this time we did a dine-in visit at around 1pm ... they have made drastic changes! all (& i do mean all!) of the employees we saw at that time were super friendly ... my mushroom & swiss burger was great as always ... everything around us looked super clean! it really was a great experience that day! **Jan 15 2019 i gave up on going to this Hardee's on Clemmonsville Road & gave the one off Peters Creek Pkwy a try...none of our $25 worth of smashed flat burgers were edible! i guess it's just Hardee's way of doing things these days - Hardee's just plain sucks - regardless of which one you...
Read moreService was awful! Went through the drive thru when I got to the window my order was a different price than on the screen. I was told it was because it was rung up wrong, then when I get the receipt I was charged for something I didn't ask for so they had to give me back cash after paying with my card. Then I was told to drive around to the door and my food would be brought out when there were no other cars in the drive thru. Then she came out with an attitude and I still had to go inside because they forgot 2 of my fries. Then the girl in drive thru act like I was bothering her because she was on the phone but you the one forgot to put all my food in the bag! Then when I gave my kids the food they said "Ma you should complain because the fries are hard!" That was my first time going there in years but it will...
Read moreThis Hardee's gives the worst service of any in the area. In fact it's the worst service of any restaurant in the area that I have been to. Apparently, neither the management or District management or Corporation care about it either. I went and ordered food through the drive-thru window only to get home and find that the entire order was completely wrong. I called and complained and said that they would replace my meal. When I went back to get the meal replacement just three days later they told me that they had no record of my name and would not replace the meal. I contacted their corporate office and the district manager and received no feedback at all. I will never go back into this Hardee's restaurant again. And it will be a rare occurrence that I go to any Hardee's from...
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