I used to come to fast eddies as a child many many moons ago. After returning to the area I decided to bring my husband and daughter for dinner one evening for a little nostalgia. We were treated with utter rudeness and disrespect. The woman taking our order asked what I wanted on my burger and I explained I prefer cheese only then asked about condiments whether there was a place to apply my own and she responded “no that’s why I asked what you wanted on your burger and you said just cheese.” In an incredibly rude and degrading tone of voice. I apologized for my misunderstanding (although not really my fault as she provided ZERO guidance on what came on the burgers and the menu stated nothing about it either) and asked for ketchup and mustard. Upon receiving my burger it came with mayo and ketchup, I respectfully returned to the window showing that my burger contained mayo and not mustard as I’d asked (I can not stand or tolerate mayo in any form) and her response was “what do you want me to do have them remake it?” Yes I would like the burger that I ordered. A few moments later the burger was “remade” by which they had attempted to scrape the mayo off leaving quite a bit still on the burger patty and covered with a slice of cheese and adding new ketchup and mustard to the top. My husband seeing how upset I was returned the burger asking for a whole new burger be made. Once the burger was corrected the food was enjoyable. The ice cream and ice cream service were good. It was incredibly disappointing to return to a childhood staple and be treated with...
Read moreWe decided to stop in for a treat today. It's early in the the season (April) so the restaurant isn't that busy yet as it is later on during the summer months. We always come for their delicious ice cream cause it's made in house and you can tell the difference in the taste. Today was a lack luster experience and I left feeling rather short changed. We both got a small ice cream. I got the soft serve and my partner got hard serve cookies and cream. The size difference between our orders was rather shocking. Mine was like a child's portion and my partners looked more like a medium not a small. We always get our ice cream in dishes. My soft serve which is far cheaper to manufacture than hard serve, barely filed my dish and my partners was packed so full that there was barely any room for the hot fudge he asked for. I could not believe what my eyes were seeing. We paid $11 dollars for our order. To say that I'm not impressed is an understatement!!! What a blatant rip off!!! If we do go back I don't think I'll ever get the soft serve there again, which is a huge bummer cause its a favorite of mine. Do better, be consistent with your...
Read moreLove this place, obviously being a place myself and others go to seasonally.
Service was fast but got some attitude when asking if the “cheese curds” were Wisconsin cheese curds which are known cheese curds or if she knew what kind of cheese it was… got a look like i have 3 heads. Wasnt rude exactly but just zero sense of welcoming or being aware of what im ordering.
I dont think its too much to ask what kind of cheese it is they are selling? They probably could have had a sale, but nope. Staff doesnt know what they are selling. Gordon ramsey would be disappointed i think.
Other than being ignorant to the business and what it provides the service was quick and food was okay
Not worth 30 dollars though for what we got. Food was fine and it was fast.
I think our waitress should take hints from her Co worker (who ever had the Colby college hoody on) because the other waitresses (not ours) had happy customers and seemed happy to be there herself.
Wish this business the best. Maybe a meeting where they go over the menu as a...
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