Starbucks — Restaurant in Woodbury

I’ve never felt more disrespected or frustrated at a Starbucks than I did during my visit to this location, all thanks to the barista named Lue. From the moment I ordered, Lue was rude, dismissive, and seemed completely uninterested in providing even basic customer service.

My drink was completely wrong—not just a small mistake, but entirely off. When I politely asked for it to be remade, I was flat-out refused. I then asked for a cup of ice, and again, Lue refused with an attitude that was shockingly unprofessional.

There was no kindness, no attempt to fix the issue, no sense of care. Just attitude and poor service.

Starbucks publicly promises to “uplift the everyday, providing a superior coffee and customer experience every time.” Lue did not uphold that promise in any way. I left feeling disappointed, disrespected, and frankly shocked by how I was treated.

I’m writing this review so others are aware and hopefully don’t have to experience the same mistreatment. This was the worst customer service I’ve ever received, and it should...

It doesn’t how much they remodel, if the sport fields weren’t across the street they wouldn’t have needed to expand. They need managers, you can’t have 4 people working behind the counter, laughing, chit chatting & taking for ever to make a drink, warm up the food etc. it’s probably the first job for many of them & I don’t blame them but someone needs to teach them to be good employees especially on the weekends. I only go to Jerry’s Starbucks if I’m lazy & don’t want to drive to the other ones but it’s becoming less & less. If your going to pay that much for coffee then you expect it to be good! Jerry’s you run a nice grocery store, hot food, deli & bakery, it’s nice to have a good drink...

If I could give this place a -1000 I without a doubt would. By far the worst drinks i've had from a starbucks in dare I say years. The staff are extremely slow, and the quality of my drinks were that of a child messing around in the kitchen. I asked for my drink remade twice and STILL it was utterly disgusting. I paid almost $8 for a grande drink so I would appreciate if it was made correctly. When I asked for the second remake the barista was nothing but smug & dismissive. I will NEVER come back to this establishment & it's such a shame that jerry's has polluted their store with such sad...