Subway — Restaurant in Worcester

I stopped by this Subway next to Family Table and was genuinely blown away. There was just one man working behind the counter, doing the job of at least three people — taking orders, prepping sandwiches, ringing folks up — and yet he did it all calmly, professionally, and with kindness.

Despite the pressure, my sandwich came out perfectly — fresh, flavorful, and thoughtfully made. That level of quality and care, especially from someone working solo, deserves real recognition.

This location consistently puts out great food with solid service, but seeing one person hold it all together like that really made me appreciate the people behind the counter even more.

If you’re stopping by, please consider leaving a tip. Being the only one on shift is no small feat, and it means the world to folks who keep things running so smoothly, even when it’s tough.

To the gentleman working that day — thank you. Your hard work didn’t go unnoticed, and Worcester’s lucky...

I am never a person who complaints but this was something which everyone should be aware of, I cannot believe the absolute lack of quality and professionalism at this place. As a paying customer, I am beyond disgusted and frustrated. I ordered a simple ham and cheese sandwich, and what I got was unbelievable. The bread was literally rotten, covered in white mold spots. Are you kidding me? How can a so-called “restaurant” serve food that clearly doesn’t meet basic health standards? This is a major food safety issue, and everyone should be warned.

And let’s talk about the staff: the lady working there is constantly on the phone, yelling at someone. It's obnoxious and disruptive! I couldn’t even attempt to enjoy my food—if it had been edible—because of her loud, unprofessional behavior. Honestly, this was one of the worst dining experiences I’ve ever had. If you care at all about quality, cleanliness, or basic respect for your customers, stay far away...

I ordered online with delivery thru DoorDash from the Subway franchise in Fair Plaza on the Worcester/Auburn line. The order (2 bread less bowls) arrived promptly but both items were totally wrong, with ordered veggies not included in both bowls and unwanted items included. I called the store to attempt to rectify matters but the woman who answered just argued with me as to whether the order was in fact wrong (hint: it was). So I won't ever order from this Subway franchise again. There are too many restaurants who welcome online orders and who either get them right the first time or make them right...