Lofaro's Drive-thru — Restaurant in Youngstown

I have never been to Lofaros before but I was driving by and it looked like a nice place and I like to support small businesses when I can.

I looked at the menu online and decided on the Big Shot Burrito. All in all everything looked very reasonably priced. I called ahead and ordered . The woman on the phone was nice, funny, and sweet.

I asked for one addition above what's on the menu (bbq sauce) and she was very obliging.

I got there, paid, got my burrito, and left and it went down hill from there:

The tortilla was tough then chewy.

There were no distinct flavors of the ingredients.

The egg was overcooked.

Everything else tasted like the grease that the potatoes were fried in.

There was no cheese.

There was bbq sauce but barely a few drops on only one end of the burrito.

All in all I will...

Tried this place for a second time first time was great..This time I went in got the same thing but the old lady that was working gave me a tasteless Philly cheese the meat was the same as it came frozen all stuck together she didn't even chop the meat just threw it on the bread it served it to me...I called to get refund she said....NO!worst customer service didn't Even ask if would like a new one with salt and...

I wondered if there were hotdogs on the menu but there was nothing posted at the drive thru. So I waited in line behind another customer. After four minutes of waiting I drove away. I found out later that they do not have them on the menu. Not very customer...