Hungry Lion Mansa Total — Restaurant in Luapula Province

No space for eating in. Food on the display screen not always available and they don't even give notice that some food has run out. You'd stand on a disorganised queue that requires you to push and fight through to place an order only to be told food is not available. Wanted to have an experience of the restaurant and it was horrible.

My suggestion to management is find a way to manage queues: first come must be first served, in this century we can't be fighting on queues seeking service. Treat us better,...

I stopped by Hungry Lion, craving their signature chicken and chips, but left disappointed. For a restaurant that prides itself on serving mouth-watering chicken and fries, running out of fries is inexcusable!

Hungry Lion's chicken was up to par, but the absence of fries – their core offering – was shocking. As a customer, I expect the basics to be available. The staff apologized, but it didn't make up for the...

Made us wait for 1hrs for nothing (no food ready by 1hr) instead of telling us in advance that there is a delay in the food getting ready, they kept saying 12min/ 5min/4min/1hr etc. I got frustrated and got the money back, this not acceptable customer service. If was told on advance I would have made an informed decision. This is why we can never be efficient and effective...