Fox & Hound Restaurant Lusaka — Restaurant in Lusaka Province

Title: Average Experience Hindered by Service Delays and Unfriendly Staff

Rating: ⭐⭐

I recently visited the drinking place and while there were some positive aspects, there were also a few issues that hindered my overall enjoyment. Here is a breakdown of my experience:

Service Delays: One of the major drawbacks I encountered was the extended wait times when ordering drinks. It was frustrating to witness the slow pace at which the staff fulfilled drink orders. The delays often resulted in longer wait times, which adversely affected the overall experience.

Understaffed: It was evident that the drinking place was understaffed during my visit. The limited number of personnel seemed overwhelmed, struggling to handle the influx of customers efficiently. This understaffing issue not only contributed to the service delays but also created an atmosphere of chaos and disorganization.

Unfriendly Attitude: Another issue that disappointed me was the unfavorable attitude displayed by the staff. Some of the employees seemed disinterested and lacked the warmth and friendliness expected in a drinking establishment. Their demeanor created an unwelcoming atmosphere and made me feel as though my presence was an inconvenience.

On a positive note, I must mention that the drinking place had a pleasant ambiance and a decent selection of drinks. The overall atmosphere was enjoyable, providing a suitable setting for socializing with friends or colleagues. However, these positives were overshadowed by the aforementioned issues.

In conclusion, the drinking place falls short of delivering a flawless experience due to the service delays, understaffing, and the unfriendly attitude of some of the staff members. While the ambiance and drink selection were satisfactory, the negatives detracted from the overall enjoyment. I hope the management takes note of these issues and makes the necessary improvements to enhance the...

Fox and Hound strikes the perfect balance between casual and chic. With dim lighting, a modern-industrial design, and ambient background music, it’s a great spot for both a laid-back evening or a date night. The outdoor seating, complete with fairy lights and fire pits, adds to the charm. The staff were attentive, knowledgeable about the menu, and quick to accommodate requests. Despite being busy during peak hours, the service remained friendly and efficient. It attracts a mixed crowd—professionals during happy hours and a younger crowd on weekends. It’s lively but not overwhelmingly noisy. Fox and hound is a must-visit for its inviting atmosphere, delicious menu, and excellent service. Highly recommended for those seeking a memorable...

I used to love going to fox and hound because its near home, now I can't reccomend anyone to go there. firstly the waitresses are nonchalant, they will make you seem like you are begging them to take your order secondly the food is dry and thirdly when you go there on a weekend, they will not allow you to seat in the place you are comfortable even when the place is empty because they have reserved the good seats for customers they haven't even seen I tried to buy a bottle of wine and was told they will only allow me to seat if I buy 2 bottles of wine. I am never coming back and being someone who works for a big hotel I am never reccomending this place to any of...