Hungry Lion Emmasdale — Restaurant in Lusaka Province

Customer service is pathetic,the lady at the till treated my friends and I like we were disgusting and to top it all off I ordered 3 dipped ice creams . 2 Chocolate and 3 caramel and I received them not only drizzled but half with what seemed like watered down ice cream and when I told her her concerns she just said she was "following the procedure" when clearly she was not. I suggest new staff because it took my ice creams 10+ minutes to be made for something that seemed like I could make it myself at home . I'm very dissatisfied and...

At around 15:20 i went to go and get ice cream when I got there i had asked for two chocolate and one caramel dipped ice cream. The ice cream was half and she didn't dip the ice cream but drizzled them when I had asked/told her that I couldn't accept this ice cream because it didn't look the way it was advertised she just said that she was following the just procedure in a very...

Food, as usual was excellent but the service was not upto mark. The guy at the till didn't know what the current promotions are and too many children around asking for handouts. Even while eating, the boys couldn't leave us in peace. Continuously coming to the glass and banging. The management should do...