Nando's Ibex — Restaurant in Lusaka Province

I regret to inform you that my recent experience with Nando's has been quite disappointing. Despite placing an order online with an initial total of K242, inclusive of a K30 delivery fee, I received a call later stating that I was out of range and would need to pay an additional K55 for delivery thus bringing my total to K297. But once again was deceived and ended up paying K307. Although I accepted this, my dissatisfaction increased upon receiving the order.

Unfortunately, the food lacked essential items such as salt, sauces, serviettes, and butter for the buns. Moreover, the buns seemed to have an unpleasant odor, and the fries arrived cold with visible hair and dust. The wings, too, had a minimal amount of sauce.

This has been the most unsatisfactory experience I've had with Nando's, and I am deeply disappointed in the quality of the food and the money I spent. I am considering whether these issues may fall under consumer protection laws. I hope we can address and resolve these...

I wanted a place where I could just relax and sit quietly while I enjoyed my meal during brunch and this place was ideal. I am impressed with the level of service. Greeted with a smile and was given a sense of belonging. As soon as I arrived I ordered my meal. I was craving for a chicken sandwich and chips on the side after a long morning at RTSA silverest branch after getting a fitness certificate for my car. After ordering my meal I was given a table number and shown to my seat of my choice and sat just by the corner of the establishment as I waited quietly for my food which didn't take no longer than 15minutes. I enjoyed my meal and I recommend this place for those that want to eat alone or...

Sorry to say but I am very disappointed... Definitely not worth the money,chicken was so tiny and tasted like a filthy grill. So we had to re marinade it at home to make it taste better. Not only was the order received without garlic bread, when the garlic bread came It has almost nothing on it, I had to re do the garlic bread myself by adding butter and garlic.

I'm honestly not impressed, and it's not the first time. If I really didn't want to relax at home on a Sunday I would have just returned the food. I made no fuss, but that was...