Panarottis Great North Mall — Restaurant in Lusaka Province

I placed an order for pizza at 11:05 AM at Panarottis Great North Road branch and was assured that it would be delivered within 15-20 minutes. However, by 11:45 AM, my order had still not arrived. When I called to check, I was told that there was a shortage of riders and that my order would now take another 15 minutes.

If you knew there was a rider shortage, why did you promise a 15-minute delivery time in the first place? Additionally, if an order is prepared 40 minutes before delivery, and then takes another 20 minutes to reach the customer, how can you expect the pizza to remain fresh and of good quality? This directly affects both the taste of the pizza and the reputation of your brand.

I have had good experiences with other Panarottis branches, but this particular store has provided the worst service ever. Extremely...

So I have been a lover of panarottis pizza for quiet sometime, I usually buy it at foxdale Court but I had to go get it from Novare Mall (Great North Road) twice now since it's near home. However I've noticed I was charged more than the prices on the menu, the second time I got one from Great North mall, the person that attended to me was terrible, impatient and I was instantly turned off. This is my first bad experience with Panarottis pizza. I don't know if prices have been changed, if so kindly...

Panarottis great north mall are simply the best guys in town. The service delivery is good with cheerful workforce. The delivery time on the food is good. The atmospheric conditions are good. No flies no dirty. All tidy. Simply the best...