Magenta Shores Golf Course — Attraction in Magenta

I recently had the unfortunate experience of visiting Magenta Shores Golf & Country Club, and I am compelled to share my dissatisfaction. From the moment I walked in, it was evident that the staff lacked the basic understanding of customer service and respect for all patrons. I was met with discrimination that left me shocked and disappointed. They were discriminating against my mother in laws attire, when we witnessed another group with completely different attitude. They were not wearing collared shirts but they made her buy a really ugly plastic one, like tshirt for $55!! They were also offered an additional cart for these ‘ladies’ who were not playing and were simply accompanying other two players, the same as us. When we asked for an additional cart which we were willing to pay for, he declined and lied. Absolute discrimination.

Not only did I witness discriminatory behavior towards fellow customers, but I also personally experienced inadequate treatment. The staff seemed disinterested in assisting me and went out of their way to make me feel unwelcome. It's disheartening to see a place that is supposed to be a leisure retreat perpetuate such an unhealthy and unwelcoming atmosphere.

I strongly advise anyone considering visiting Magenta Shores Golf & Country Club to think twice. It's disheartening to see an establishment with potential fail so miserably in providing a safe and enjoyable environment for all. My visit was a regrettable experience, and I sincerely hope that management takes immediate action to rectify these issues and create a more inclusive and respectful atmosphere for...

The staff at the Pro Shop are really nice and extremely helpful. Nothing seems to be a problem. I love it when staff treat you personally, not like their just doing a job almost robotic. Making conversation, helpful beyond belief. Thanks again guys! So here's what happened. I am on holidays with my four very small dogs, but not your normal kind of holiday, we are cycling! The trike has a trailer and all our camping gear onboard and is quite heavy (around 160 kg. Close to 240 kg with me on as well) so it is electrically assisted. I was on route from Niagara Park to Summerland Point when my power was low due to too many hills. I saw the Golf Course and a few electrically powered golf carts (actually they have heaps in what seemed fantastic condition), so I decided to hopefully find some power. I definitely wasn't attired like everyone else and was kind of expecting to be refused or snobbed off (so I should apologize for my prejudgment), but the were instantly nice and extremely extremely helpful. Club members walked up to me while I waited for the battery to recharge starting conversations. It was a totally pleasant experience. After helping me with some electricity, the staff were very helpful with directions to my...

So we just had three nights at this establishment, after reading the reviews on line I was definitely lowering my expectations. But what we found was a beautiful resort, in beautiful surrounds with everything that could be required from a holiday maker.. There was tennis courts, there was a couple of different pool areas, there was room for kids to play, there was playgrounds., There was a big reception area that also had a bar cafe and a restaurant.. Together with a spa, an indoor pool and a gym as well.. Despite other people’s review, we found everything to be spotless and clean and the staff to be exceptionally friendly. We chose a villa because there was only two of us and we did not need a two or three bedroom.. The villa was very spacious with a large bathroom and a small kitchenette area, that had a microwave, a toaster, a coffee machine, A kettle, and crockery and cutlery and glassware that you would require on a holiday. You’d also had a very large king size bed and a massive TV that had about 600 channels on it. We had a lovely balcony overlooking part of the pool and amazing gardens. It’s an easy walk to the beach and an easy drive to so many other places. It’s a fabulous spot.. Would...